Sam Ramirez
Covina,CA
Summary
Dedicated leader and methodical problem-solver with extensive experience in team building, developing and motivating, as well as excellent customer relations aptitude and relationship-building skills. Seeking to transition into a new field that offers greater challenges and allows for leveraging current skills.
Overview
8
8
years of professional experience
Work History
Store Manager
Miniso USA
01.2020 - Current
- Increased staff by 30% to meet customer sales and demand that increased due to creative and innovative sales and merchandising strategies
- Increased store revenue by 45% through effective communication to company's allocations department based on consumer demand and sales trends.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Successfully decreased store shrinkage and loss through strategic monitoring of all merchandise.
- Completed daily store inspections which include maintenance repair, work safety hazards, required business licenses and company standard store layout.
- Completed all Third Party Contracting scheduling and inquiries when facility repairs and professional inspections were needed.
- Communicated all facility costs and needs in a clear and concise manner to accounting department for approval upon third party contracting inquires which include thorough documentation of repairs needed, quotes and invoices.
- Evaluated and executed monthly budgeting of staff scheduling and facility supplies based on store's sales performance.
Audio Editor
Tax Wedding (Indepedent)
03.2023 - 04.2023
- Produced stylized audio files according to client specifications
- Mixed, edited, and sequenced 7 audio files for wedding ceremony
- Successfully created seamless edits from assigned song files by utilizing Pro Tools to tempo map for specified time loops
- Positive feedback and overall client satisfaction upon submission of deliverables well before established deadlines
Assistant Manager
Crunch Fitness
01.2019 - 07.2019
- Ensuring club members received the highest quality of service and facilities
- Achieved monthly financial targets for the club through motivating, leading, and coordinating staff in servicing member and new prospect needs
- Maintained a clean, safe, and organized facility to enhance the customer experience.
- Thoroughly communicated contractual agreements and policies to all new members
- Responded and resolved any member or staff complaints in a timely manner
- Organized outreach partnerships with local businesses and vendors.
Personal Training Manager
LA Fitness
05.2016 - 09.2018
- Increased the recurring monthly revenue for the personal training department by effectively
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Provided individualized fitness assessments, program designs and nutrition counseling services.
- Monitored and evaluated program performance to determine value and quality.
- Met or exceeded monthly revenue and training goals.
- Demonstrated proper technique for exercises to avoid injuries.
- Operated company software to overview sales forecast, sales team and personal trainer appointments, member activity, and client care.
- Maintained an effective working relationship with the Membership and Operations department to create an optimal experience for prospective and recurring clients.
- Conducted weekly staff meetings used to address staff and client concerns and resolve.
Education
Certificate - Recording Arts Technology
Citrus College
Glendora, CA12.2021
Skills
- Purchasing
- Third Party Contracting
- Budgeting
- Record Keeping
- Sales Expertise, Negotiation
- Recruiting and Hiring
- Facility Inspection
- Avid Pro Tools
- Google Docs, Outlook Office
- Training and Development
- Multitasking and Organization
- Scheduling
Timeline
Audio Editor
Tax Wedding (Indepedent)
03.2023 - 04.2023
Store Manager
Miniso USA
01.2020 - Current
Assistant Manager
Crunch Fitness
01.2019 - 07.2019
Personal Training Manager
LA Fitness
05.2016 - 09.2018
Certificate - Recording Arts Technology
Citrus College
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