Expertise in managing customer expectations, communication, team building, and meeting sales quotas. Proficient in growing professional relationships, networking, and influencing decision makers. Excellent problem solver, high energy and good disposition.
Perform daily inside and outside sales roles to locate new and grow existing accounts. Increased client satisfaction by addressing their needs promptly. Strongly focused on company profit while simultaneously maintaining image and reputation. Good training and teamwork has elevated TGU to new heights and I enjoy being a part of it.
Was hired during Purdy Mobility's acquisition of Atkinson Toyota. Worked as sales associate at the Atkinson Toyota Madisonville location, was promoted to team leader by the end of 2017. Moved staff and inventory to the new Huntsville location under Purdy Mobility. Was promoted again to entirely manage company sales, inventory, and staff to meet Purdy Mobility standards. Responsible for hiring, training, sales efficiency, customer retention, vehicle appraisals, inventory, credit approvals, negotiations, closing customers, contracting and follow up. Developed and oversaw training for the sales team. Improved inventory processes and purchasing. Primary role was to lead the sales team by example to guarantee store profitability and customer retention.
Sold 220 units or more annually as sales associate before being promoted to management. Dollar amount of products sold was in the millions. Exceeded store expectations and set gross profit and unit records. Won a Rolex in company wide competition with highest overall gross.
Became a top sales associate for the second largest Toyota dealership in The U.S. Dealt with any and all customer concerns through the sales process. Gathered working knowledge of sales tactics, negotiation, closing tactics, financing options, products and services. Had great relationship with both employer and customers. Exceeded minimum monthly units sold of 8 by more than double every month. The high traffic environment exposed me to many types of customers and situations and I enjoyed the work.
Managed residential and commercial properties in Texas and other states. Oversaw property renovation and construction repairs. Experience in roofing, plumbing, framing, landscaping, minor electrical, drywall, concrete, foundations, trim, cabinets and appliances. Certified residential home inspector license from Champions School of Real Estate. Handled all addendums to sales contracts. Hired and managed sub-contractors needed for projects. Purchaser at foreclosure and tax sales. Coordinated with law enforcement, lawyers, banks and movers for foreclosures. Maintained working relationships with real estate companies, brokers, inspectors, contractors and home owners.
Business management
Inside and outside sales
Team building
In person, phone, email communication
CRM system operations
Property management and construction
Auto appraisal, sales and repair