Summary
Overview
Work History
Education
Skills
Certifications Training
Timeline
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SAM RUTIGLIANO

Castle Rock,CO

Summary

Network Engineering Leader with 30 years' experience in both technical and leadership positions in the communications industry.

Overview

33
33
years of professional experience

Work History

Director Network Engineering

Charter Spectrum
01.2021 - Current
  • Provides strategic leadership, technical guidance and overall team direction
  • Leads cross-functional team of IP/Optical engineers supporting high risk, complex network changes
  • Directs Engineering Field Trials for new product deployments onto the Charter network
  • Planning and scheduling of new and/or recursive training
  • Developed automation team to create efficiencies and safer network deployments
  • Initiates root cause analysis (RCA) requests, participate in RCA calls as needed
  • Produces reports on projects as well as other company KPI(s).

Manager Network Engineering

Charter Spectrum
01.2017 - Current
  • Manage team of engineers responsible for the Great Lakes and Southern Ohio IP & Optical Networks
  • Performed direct supervision of team, including performance reviews, career development, and staffing
  • Responsible for escalated network outages and network degradations until resolution
  • Provides engineering support and direction for new or existing technologies and current operational initiatives
  • Ensures that individual team metrics and goals are being met
  • Provides leadership, technical guidance and overall team direction
  • Develops and produces reports on projects as well as other KPI

Network Engineer III

Charter Spectrum
01.2014 - Current
  • Installed/Maintained/Repaired Charter DWDM Optical Networks
  • Responsible for planning and execution of projects
  • Produced Technical documentation (MOPS), reviewed documentation and designs and advised on improvements
  • Performed preventive and corrective maintenance routines
  • Mentored and guided work of other team members.

Supervisor Tier3 Technical Support

Charter Spectrum
01.2007 - Current
  • Supervised team of 20 technical support engineers supporting Charters HSD, Voice & Video services
  • Performed direct supervision of team members, including performance reviews, career development, and staffing
  • Responsible for escalations including FCC, MPA, Federal and Local Law enforcement
  • Planned workloads, allocated tasks and monitored progress against targets
  • Provided feedback, motivation and guidance to aid engineers in attaining their key measures of success
  • Provided feedback regarding performance issues and made recommendations on applicable training opportunities.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

HFC I/R Technician

Charter Spectrum
01.2005 - Current
  • Installation and repair CATV services
  • Advanced trouble shooting for Digital Voice services
  • Advanced troubleshooting for High-speed Broadband Data services
  • Installation and repair Audio-Video systems
  • Responsible for high profile, customer critical repairs.

Sr. Operations Engineer

Mpower
01.1995 - 01.2005
  • Provided technical leadership for operations support
  • Responsible for defining and developing SONET/DWDM technology architecture
  • Support deployment of Voice and LAN systems
  • Provided high level of Engineering technical support and guidance to immediate low level technical staff, operational personnel and ensure technical integration, changes, standards and documentation requirements met
  • Responsible for physical installation, configuring, provisioning and maintaining all electronic communications equipment in C.O
  • Advanced troubleshooting of all Central Office equipment
  • Conducted training programs on existing and new equipment
  • Experienced on all types of specialized testing equipment including: T1/T3 BERT testers, TBERD 224,310, Sunset test-sets, Fiber-Optic OTDR's and Fiber Optic Power meters
  • Provisioned and maintained Tellabs Titan 5500 DCS
  • Performed maintenance on Lucent 5ESS.

Tech IV

Wiltel Communications
01.1991 - 01.2005
  • Supported all LAN/WAN for Hughes/Raytheon Aerospace
  • Installation, provisioning and repair of hub, switches and routers
  • Installation, provisioning and repair of Voice and PBX systems
  • Responsible for cabling systems including Voice, Data and Fiber Optic.

Education

Associate Applied Science - Broadband Communication

Arapaho Community College
Littleton, CO
12.2025

Diploma -

Robert A Millikan High School
Long Beach, CA
06.1990

Skills

  • Staff Development
  • Project Coordination
  • Project Management
  • Staff Management
  • Logistics Management
  • People Management
  • Company guidelines
  • Crew collaboration
  • Issues Resolution
  • Hiring and Retention
  • Information Technology Management
  • Strategies and goals
  • Project Coordination

Certifications Training

  • Charter – Manager Leadership Development Program
  • Arapaho Community College - College Certificate Broadband Communications
  • Jones/NCTI Master Technician
  • Cisco CCNA Bootcamp
  • CompTIA A+ N+
  • Seicor: Fiber-Optic Splicing and Terminating

Timeline

Director Network Engineering

Charter Spectrum
01.2021 - Current

Manager Network Engineering

Charter Spectrum
01.2017 - Current

Network Engineer III

Charter Spectrum
01.2014 - Current

Supervisor Tier3 Technical Support

Charter Spectrum
01.2007 - Current

HFC I/R Technician

Charter Spectrum
01.2005 - Current

Sr. Operations Engineer

Mpower
01.1995 - 01.2005

Tech IV

Wiltel Communications
01.1991 - 01.2005

Associate Applied Science - Broadband Communication

Arapaho Community College

Diploma -

Robert A Millikan High School

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SAM RUTIGLIANO