Sam Said
Huntingtown,MD
Summary
Hardworking Network Maintenance Technician bringing 12+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment repairs as well Upgrades to are plant and facility matters. Strong knowledge of Electrical testing tools as well power tool operation and strong knowledge of low voltage Electrical Systems as well safety measures.
Overview
15
15
years of professional experience
Work History
Maintenance Technician Level 5
Comcast Cable
06.2013 - Current
- Inspects existing bond/ground to ensure compliance with Comcast and National Electrical Code (NEC) requirements; make new ground as required in order to protect employees, customers and equipment from electrical shock or damage
- Perform routine troubleshooting calls: troubleshoots the plant through the distribution cable to the node in order to restore customer video, CHSI, or CDV as required with ability to climb poles, ladders and operate aerial lifts 28 feet above ground, as determined by the system's requirements
- Performs work near power lines and electricity
- Surveys the plant in order to ensure service availability to potential customers
- Perform underground location of existing plant using system prints and cable locating equipment in order to prevent cable damage and service interruption
- Responds to and repairs service interruptions during regular business hours, shift work and 'On-calls' as required - Storm restoration
- Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; replace power supplies as necessary
- Perform installations adhering to Comcast procedures and safe work practices, NEC and NESC requirements and local ordinances in order to provide services to the customer
- Knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental Protection Agency (EPA,) Department of Transportation (DOT,) American National Standards Institute (ANSI,) and various state and local codes including G.O
- 95 and G.O
- 128, (when applicable)
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
Assistant Manager
Radio Shack
10.2010 - 12.2013
- Performed selling of all electronic products and services
- Cooperated with other store employees
- Worked from computer generated orders and completed sale orders
- Ensured that hazardous materials are packed in compliance with federal and state standards
- Packed orders
- Completed all necessary documentation assigned with each sale
- Kept work area stocked with products
- Sold all major wireless mobile devices
- Conducted sale training to all new hires
- Coordinated scheduling for the store
- Prepared all weekly payroll for the store manager.
Easy Technician / Sales Associates
Staples
05.2009 - 08.2010
- Performed diagnostic and repairs for PC and Apple computers
- Facilitated and conducted set up and wiring of video and audio systems
- Sold networking products - routers - switches and printers as well as parts and supplies
- Delivered Easy Sales and Service
- Provided an environment for the customers by maintaining a neat and clean department
- Determined and demonstrated understanding of customer's technology needs
- Sold products and services which provided total computing solutions
- Performed basic and advanced technical system diagnostics and upgrades on customers' technology hardware and software
- Conducted system restore, anti-virus, tune up, memory and hard drive upgrades
- Certified on product information by completing training for Microsoft, HP, DELL, Toshiba, Compact, Acer
- Adhered to all company policies procedures and safety standards
- Performed other related duties as assigned.
Education
High School Diploma -
Calvert High School
Prince Frederick, MD06.2010
Skills
- Strong work ethic, highly motivated and self-disciplined
- Promote safety in the work place
- Excellent organization and communication skills
- Able to work well under pressure and execute sequence of procedures
- Complete knowledge and usage of Microsoft Office
- Advance skills in cable installation and troubleshooting - Fiber Splicing
- Problem solving ability
- Mechanical Troubleshooting
- Preventive Maintenance
- Troubleshooting skills
- Building Maintenance
- Safety awareness
- Hand and power tools
- Electrical Troubleshooting
- Mechanical Repair
- Parts Replacement
- Equipment Installation
- OSHA
- Blueprint and schematic understanding
- Battery Maintenance
- Willing to Learn
- Hand and Power Tool Operation
- Critical Thinking
- Clear Communication
- Wiring Installation and Repair
- Problem Detection and Resolution
References
Kyle Sears 443-486-1541
Ben Tilley 443-823-0068
Nick Taylor 443-523-3161
Joshua Wood 443-624-9798
Hunting/fishing/Anything Car/ Football
All things i love to do with my free time.
Timeline
Maintenance Technician Level 5
Comcast Cable
06.2013 - Current
Assistant Manager
Radio Shack
10.2010 - 12.2013
Easy Technician / Sales Associates
Staples
05.2009 - 08.2010
High School Diploma -
Calvert High School
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