Samantha Statkus
Ahwahnee,CA
Summary
Dedicated to keeping payroll operations compliant with regulations. Proficient in processing garnishments, calculating leave and applying deductions. Excellent problem-solving, report writing and recordkeeping abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Payroll Manager
Arborworks LLC
01.2020 - Current
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Calculated deductions and processed payroll for employees.
- Worked closely with HR to monitor time off policies and attendance related issues
- Managed a team both in office and remotely, keeping them engaged and focused while maintaining the vision and direction of the company
- Knowledge in Union Collective Bargaining Agreements for the company and submitted union dues to appropriate agency
- Knowledge in Payroll laws, specific to California, Arizona, Oregon, Florida, Minnesota, and Colorado.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Reviewed time records for +1000 employees to verify accuracy of information utilizing ADP software.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
- Reduced errors in payroll data entry by implementing automated systems and providing thorough training to staff members.
- Collaborated with HR to integrate payroll and benefits administration, streamlining operations and improving employee experience.
- Customized payroll reports for management, providing valuable insights into labor costs and financial planning.
Licensed Insurance Agent, Agency Manager
The Dave Thomas Agency – Allstate Insurance
08.2014 - 01.2020
- Issued insurance policy for property and casualty and commercial
- Manage Tasks and time to perform and finish in a professional manner
- Engage with customers through phone calls, emails, and in person.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.
Receptionist – Licensed Insurance Agent
The Valerie Schweer Agency – Allstate Insurance
02.2010 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
Education
High School Diploma -
Yosemite High School
Skills
- Results-Oriented
- Professionalism
- Time Management
- Adaptability
- Conflict Resolution
- Communication
- Data Entry
- Phone Skills
- Excel
- Word
- ADP Software Knowledge
- Reports
- Leadership
- Weekly payroll processing
- Resolving discrepancies
- Maintaining employee records
Leadership Experience
- Arborworks LLC, While employed with Arborworks LLC, I have managed a team of 6 both in an office setting and remotely through the Pandemic. The team remained engaged and in consistent communication throughout the week without a need to micromanage. Created processes utilizing Google Sheets and Excel within OneDrive to indicate when employees were actively auditing and could monitor live feedback on the sheet.
- Allstate Insurance, As a manager, kept the team focused on sales-oriented goals to meet company quotas.
Personal Information
Title: Payroll Manager
References
- Kelli McCarty, Arborworks LLC, Director of Business Development, 559-760-3315
- Shannon Nichelmann, Allstate Insurance, Operations Manager, 559-676-1971
Timeline
Payroll Manager
Arborworks LLC
01.2020 - Current
Licensed Insurance Agent, Agency Manager
The Dave Thomas Agency – Allstate Insurance
08.2014 - 01.2020
Receptionist – Licensed Insurance Agent
The Valerie Schweer Agency – Allstate Insurance
02.2010 - 08.2014
High School Diploma -
Yosemite High School
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