Sam Schlatter
Wichita
Summary
Owner and operator of a successful summer car detailing business. Experienced in customer relations, time management, and hands-on vehicle care. Skilled in marketing services, managing appointments, and maintaining consistent client satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Owner /Car Detailing Manager
Self-employeed
05.2020 - Current
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Volunteer
Kansas City Automotive Museum
10.2024 - 04.2025
- Collaborated with team members to develop engaging exhibits showcasing classic vehicles.
- Provided guided tours, enhancing visitor experience through historical narratives and insights.
- Coordinated logistics for special events, including car shows and fundraisers, to maximize attendance.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Service Valet
Lexus of Wichita
05.2019 - 08.2019
- Assisted customers with vehicle drop-off and pick-up processes, ensuring excellent service quality.
- Maintained cleanliness and organization of service area, enhancing operational efficiency.
- Collaborated with service department to streamline vehicle intake procedures, improving turnaround times.
- Coordinated with technicians to ensure timely completion of vehicle services and repairs.
Education
Bachelor of Arts - Communications
University of Arkansas
Fayetteville, Arkansas, AR06-2025
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Market trend awareness
- Brand strategy planning
- Attention to detail
- Customer service
- Teamwork and collaboration
- Team leadership
- Effective leader
- Scheduling
Timeline
Volunteer
Kansas City Automotive Museum
10.2024 - 04.2025
Owner /Car Detailing Manager
Self-employeed
05.2020 - Current
Service Valet
Lexus of Wichita
05.2019 - 08.2019
Bachelor of Arts - Communications
University of Arkansas