Sam Schwalenberg
Lindon,UT
Summary
Hardworking and dependable professional looking to transition careers. My previous roles required strong attention to detail, reliability, and the ability to stay focused while working under pressure. Through my work in underwriting, corrections and security, I developed a strong work ethic, accurate data entry/recordkeeping skills, and the ability to carefully review documents and processes to ensure everything is done correctly the first time. I have experience working with a wide range of people, solving problems quickly, and staying calm in stressful situations. My background has also required meeting performance expectations, maintaining organized records, and being someone coworkers and supervisors can rely on to get the job done. I take pride in working hard, learning new skills, and contributing to a team environment.
Overview
4
4
years of professional experience
Work History
Armed Security Officer
The Protection Group
Salt Lake City, UT
03.2026 - Current
- Maintain a highly visible presence to deter illegal and unauthorized activities
- Monitor and control access points to ensure the safety and security of the facility
- Respond promptly to alarms and incidents, taking appropriate action as necessary
- Collaborate with law enforcement agencies when required
- Handle conflicts and de-escalate potentially dangerous situations
- Provide assistance and support to customers, employees, and visitors as needed
- Perform regular patrols to identify and address any security risks or vulnerabilities
Jailer
City of Friendswood
Friendswood, TX
10.2025 - 03.2026
- Booking/Releasing Inmates
- Maintaining custodial record for inmate property
- Prepare bond and release paperwork
- Prepare county jail transfer paperwork
- Responding to inmate issues/disturbances in the jail
- Processing of bond/bail payments
Small Business Underwriter
Visa
Lehi, UT
03.2025 - 10.2025
- Perform financial analysis of P&L’s, balance sheets, cash flows and tax returns for merchant accounts
- Evaluate credit reports
- Investigate fraudulent accounts
- Work with external clients to gather additional information as necessary to make approval decision
- Write detailed reports for both approval and decline decisions regarding merchant accounts
- Responsible for merchants with an annual volume of up to $3.6 million
- Helped reducing merchant account review times from 7-9 days down to 1-3 days
Underwriter/Risk Analyst
National Processing
Orem, UT
05.2022 - 03.2025
- Developed new automated underwriting criteria to reduce time to decision
- Identified fraud trends and investigated fraudulent merchants
- Developed high risk merchant processing policy to allow the company to take on new verticals
- Monitored merchant transactions by investigating transactions outside of approved limits, auth declines, foreign cards, card testing events, chargeback, ACH rejects, etc.
- Evaluate the need for reserves on merchant accounts
- Responsible for the release of funds to merchants
- Responsible for resubmitting transactions and approving or declining transactions outside of established parameters
- Analyze risk of new businesses who are looking for credit card processing
- Validate ownership and compliance criteria of new clients
- Work with sales department and customer success department to resolve account issues
- Review of financial documents, contracts, and applications for new clients
- Developing new underwriting processes to help improve accuracy and efficiency
- Maintained records in Salesforce
- Maintain relationship with sponsoring banks
- Train new account executives on the underwriting process
Loan Officer
Equihome Mortgage
Midvale, UT
11.2021 - 05.2022
- Generate new business through cold call out reach and referral partners
- Provide different loan options for clients based on their financial needs/goals
- Manage loan pipeline and generate new business
- Collaborate with processors, underwriting, title and management to resolve loan issues
- Educate clients on loan process and products
- Work with account executives at banks to overcome obstacles in the loan process
- Created content for social media and website that is informative and engaging
- Review of financials (bank statements, taxes, contracts, investments, etc) to determine loan eligibility
- Facilitate the mortgage process and continued to build a steady pipeline
Education
Bachelor of Science - Health Science Studies
Boise State University
Boise, ID05-2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Data entry
- Microsoft office proficiency
- Information verification
Timeline
Armed Security Officer
The Protection Group
03.2026 - Current
Jailer
City of Friendswood
10.2025 - 03.2026
Small Business Underwriter
Visa
03.2025 - 10.2025
Underwriter/Risk Analyst
National Processing
05.2022 - 03.2025
Loan Officer
Equihome Mortgage
11.2021 - 05.2022
Bachelor of Science - Health Science Studies
Boise State University