Proven leader at Kensington Golf and Country Club, adept in schedule management and fostering team efficiency, increased productivity through strategic task delegation. Skilled in environmental awareness, demonstrated through maintaining turf health and enhancing course aesthetics. Excelled in building relationships, significantly boosting staff performance and member satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
2nd Assistant Superintendent
Kensington Golf and Country Club
03.2022 - Current
Evaluated staff performance regularly, providing feedback for continuous improvement opportunities.
Conducted regular safety training sessions for staff members, fostering a safe working environment.
Supervised daily operations of maintenance staff, ensuring high-quality workmanship and efficient task completion.
Increased staff efficiency by implementing effective scheduling and task delegation methods, boosting overall productivity.
Monitored weather forecasts closely to adjust daily maintenance schedules as needed, maximizing productivity while safeguarding turf health.
Helped maintain membership satisfaction by promptly addressing concerns related to course playability or aesthetic quality.
Assistant Superintendent
Verandah Golf and Country Club
06.2019 - 03.2022
Maintained healthy turf conditions by applying proper fertilization and irrigation techniques.
Enhanced course aesthetics with timely and precise mowing, edging, and trimming practices.
Collaborated with the Golf Course Superintendent to develop long-term improvement plans for the facility.
Developed strong relationships with fellow employees and club members through consistent communication and problem-solving efforts.
Outside Service Staff Member
Verandah Golf and Country Club
02.2014 - 03.2022
Adapted to fluctuating demands throughout the day, remaining flexible in order to provide exceptional service during peak times.
Delivered accurate information about club amenities, facilities, events, and promotions to both members and public players alike.
Enhanced customer satisfaction by providing timely and efficient services to golf course patrons.
Trained new staff on best practices for customer service, resulting in improved team performance.
Maintained open communication with pro shop staff to address any concerns or special requests from guests promptly.
Managed the driving range area, maintaining cleanliness and an adequate supply of practice balls for guests.
Maintained high customer satisfaction standards to meet or exceed targets.
Education
Fort Myers High School
Fort Myers
01-2013
Skills
Schedule management
Responsible and dependable
Environmental awareness
Team oversight
Teamwork
Attention to detail
Certification
Pesticide Applicator License - [State] Department of Agriculture.
Golf Course Superintendents Association of America Certification (GCSAA) - Golf Course Superintendents Association of America.