Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
20
20
years of professional experience
Work History
Market Human Resources Manager
Reunion Rehabilitation Hospitals
12.2022 - Current
Oversite of all HR in 2 Rehabilitation Hospitals (Phoenix and Peoria Arizona) with start up in Peoria and Tucson Arizona
Understand legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting comply as well as legislation, court decisions, etc
Communicate with management regarding employee relations’ issues to consistently improve employee morale and productivity while being supportive of company policies
In conjunction with Leadership Team, develop and executes proactive strategies that enhance employee morale, lower turnover, meet financial needs of Company, and provide consistent strategy
In conjunction with Operations Leadership Team, develop, implement, and maintain effective employee recognition program that inspires employee commitment to individual and organizational success
Responsible for conducting salary surveys to ensure competitive pay
Review and approve salary increase permitted within budgetary limits and according to established compensation policies
Assist employees and leaders in reporting and advocating leaves of absence with third party vendor
Responsible for oversight of employee separation notices and related documentation and exit interviews to determine reasons behind separations
Based on exit interviews develop comprehensive solutions to reduce attrition while increasing employee morale
Asses capabilities of management team and conduct leadership training in performance coaching, conflict resolution, recruitment and selection, harassment prevention, etc
As well as individual executive coaching needs
Assist employees with accessing their relevant employment information through Nobis Benefits Connection
Provide day to day performance management guidance to management (coaching, counseling, career development, corrective actions, etc.)
Adhere to all company policies, procedures, and protocols.
Structured compensation and benefits according to market conditions and budget demands.
Recruited top talent to maximize profitability.
Reduced employee turnover with proactive retention strategies and improved communication channels.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Monitored and handled employee claims involving performance-based and harassment incidents.
Implemented performance reviews and motivational strategies to elevate HR team results.
Led development of clear policies and procedures, improving consistency in human resources practices throughout organization.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Instructed senior leaders on appropriate employee corrective steps.
General Manager
Holiday by Atria Madison Meadows
06.2022 - 12.2022
P&L justification with annual budgeting responsibilities including development of annual budget, productivity, statistics, and capital equipment allocation
Payroll justification
Responsible for but not limited to hiring and evaluating all department staff, and performance appraisals
Budgeting responsibilities include development of annual budget, forecasting productivity statistics, preparing variance reports, capital equipment and managing flexible staffing models
New employee trainer with oversight and/or support regarding functioning of key systems vital to operations but not limited to scheduling, management of special projects
Sales/Marketing with use of CMR program and community outreach steps
CPR/AED/First Aid Instructor
Employees Counseling and Resolution Specialist.
Developed and implemented strategies to increase sales and profitability.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Drove successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Assisted in recruiting, hiring and training of team members.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Reduced operational risks while organizing data to forecast performance trends.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Office Manager/HR and Security Director
St. Francis Xavier Church & School
08.2018 - 06.2022
Management of 125 employees to include biometric security system procedures and guidelines
New employee trainer (SET) with oversight and/or support regarding functioning of key systems vital to church operation including but not limited to scheduling, management of church flow, employee reviews, established and implementation of employee policies and procedures (handbook), developed and implementation of church security policies and procedures (SOP’s), Oversite of off duty police officer, developed and implementation of lock down/ lock out policies and procedures
CCTV implementation and overview
Responsible for hiring and evaluating all department staff, creating job descriptions and performance appraisals
OSHA/HIPPA Compliance Officer, Safe Environment Training Coordinator/Train the Trainer
Involved in strategic planning and development with focus on marketing, financial analysis and security program structure, implementation of cash handling, deposits and reconciliation structure.
Set aggressive targets for employees to drive company success and strengthen motivation.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Evaluated employee records and productivity and submitted evaluation reports.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Maintained computer and physical filing systems.
Managed office operations while scheduling appointments for department managers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Improved employee retention rates by fostering positive work environment and providing growth opportunities through training programs.
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Managed senior-level personnel working in marketing and sales capacities.
Controlled finances to lower costs and keep business operating within budget.
Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Education
High School Diploma -
Chanel High School
Bedford, Ohio
06.1990
Some College (No Degree) - Medical Assisting And Phlebotomy
National Education Center
Cleveland, Ohio
Police Academy Certification -
Cuyahoga Community College
Cleveland, Ohio
05.
EMT-B Certification -
Cuyahoga Community College
Cleveland, Ohio
Advanced Poker Dealer/Blackjack -
ABC Casino College
Phoenix, Arizona
Skills
Unemployment Claims
Budget Administration
Onboarding, Training, and Development
Dispute Mediation
Organizational Development
Employee Handbook Development
Human Resource Information System HRIS
Benefits Administration
References
Available upon request
Timeline
Market Human Resources Manager
Reunion Rehabilitation Hospitals
12.2022 - Current
General Manager
Holiday by Atria Madison Meadows
06.2022 - 12.2022
Office Manager/HR and Security Director
St. Francis Xavier Church & School
08.2018 - 06.2022
High School Diploma -
Chanel High School
Some College (No Degree) - Medical Assisting And Phlebotomy