A committed accountant and auditor with over ten years of experience in Chase Banking. Skilled in strategic leadership, problem-solving, decision-making, and multitasking. While maintaining an extraordinary work ethic and teamwork.
Overview
9
9
years of professional experience
Work History
Senior Audit Analyst
Chase Bank
01.2020 - Current
Collaborated with various managers to draft audit plans and timelines, to achieve the optimum outcome.
Used risk assessments and scoping effectively which reduced potential risks by 35% within the company.
Constructed a schedule that improved the team's productivity and communication by 20%.
Associate Banker
Chase Bank
01.2017 - 12.2020
Collaborated with colleagues in different departments to provide our customers with the optimum outcome they hoped.
Maintained accurate records of customer transactions, account activities, and communication with clients for managers.
Provided an overall excellent customer service, leaving 80% of customers satisfied.
Teller
Chase Bank
01.2015 - 12.2017
Provided customers with a welcoming atmosphere and maintained a positive relationship with customers toward the bank.
Reduced customer wait time for deposits, withdrawals, check cashing, and fund transfers by 20%.
Promoted bank products and services to customers which led to a 30% increase in applications and new customers.