Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sam Tyrrell

Irvine,CA

Summary

Ambitious Managing Director with excellent leadership and productivity skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Overview

10
10
years of professional experience

Work History

F&B Assistant General Manager

La Casa Del Camino
Laguna Beach, CA
08.2020 - Current
  • Resolved problems promptly to elevate customer approval.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained and disciplined employees to maximize performance.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
  • Boosted yearly profits through process optimization and improved training.

Server Assistant

Nick's Restaurants
Laguna Beach, CA
07.2021 - 01.2022
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Assisted with dining room set up prior to and after service period.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Patient Liaison

Medical Podiatry Care
Laguna Beach, CA
01.2015 - Current
  • Responded to patient concerns and questions with compassionate and knowledgeable service.
  • Entered details into computer systems and managed database of information.
  • Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
  • Collected and reviewed patient information to assess eligibility for special programs.
  • Reviewed patient claims, bills and medicolegal documents for accuracy.
  • Followed document protocols to safeguard confidentiality of patient records.

Education

High School Diploma -

Laguna Beach High School
Laguna Beach
06.2020

Associate of Arts - Hospitality Administration And Management

Orange Coast College
Costa Mesa, CA
06.2023

Skills

  • Calm and Effective Under Pressure
  • Performance Monitoring and Evaluation
  • Administrative Management
  • Policy Development and Enforcement
  • Sales Tracking
  • Hiring and Onboarding
  • Business Leadership
  • Focus and Follow-Through
  • Records Organization and Management
  • Management Training
  • Human Resources Oversight
  • Maximizing Profitability

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server Assistant

Nick's Restaurants
07.2021 - 01.2022

F&B Assistant General Manager

La Casa Del Camino
08.2020 - Current

Patient Liaison

Medical Podiatry Care
01.2015 - Current

High School Diploma -

Laguna Beach High School

Associate of Arts - Hospitality Administration And Management

Orange Coast College

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