Sam Williamson
Albany,Oregon
Summary
Dynamic professional with a proven track record at Old Navy, adept in customer service and POS system operations. Excelled in roles requiring adaptability and a professional demeanor, from handling transactions with precision to improving patient oral health at Oregon Tech Dental Hygiene Clinic. Proficient with Microsoft Office and EMR/EDR software, demonstrating an overall unique blend of technical and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Brand Associate
Old Navy
03.2019 - Current
- Operated cash register for cash and credit card transactions with excellent accuracy levels, minimizing discrepancies and potential losses
- Ensured compliance with company policies and procedures while processing transactions for sales, exchanges, returns, and online orders.
- Greeted customers and handled inquiries professionally, providing accurate information while maintaining a friendly demeanor at all times.
- Answered incoming store calls, providing excellent customer service.
- Fulfilled orders urgently, prioritizing their prompt processing and shipment to meet customer needs.
- Maintained store cleanliness and displayed merchandise appearance to improve customer experience.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Dental Hygiene Student
Oregon Tech Dental Hygiene Clinic
09.2022 - 06.2024
- Improved patient oral health by conducting thorough dental cleanings and providing personalized oral hygiene education.
- Administered routine dental hygiene procedures and treatments.
- Contacted patients via clinic phone for appointment scheduling, confirmation, and reminders, adhering to and upholding HIPAA standards.
- Maintained accurate medical and dental records by documenting important patient data utilizing EMR/EDR software (Fuse Patterson Dental).
- Performed periodontal charting efficiently, monitoring patient progress over time and making recommendations as needed.
- Implemented infection control protocols diligently, ensuring a safe environment for both patients and staff members.
- Demonstrated ability to work effectively under pressure during busy clinic days without sacrificing quality of care or attention to detail.
Teaching Assistant
Noah's Ark Preschool and Daycare
11.2018 - 04.2019
Swim Lesson Coordinator/Head Lifeguard
Mid-Willamette Family YMCA
05.2017 - 12.2018
Education
Associate of Science -
Chemeketa Community College
Salem, OR01.2025
No Degree - Dental Hygiene
Oregon Institute of Technology
Klamath Falls, ORGED -
Linn-Benton Community College
Albany, OR05.2019
Skills
- Medical/Dental Terminology
- Phone and Email Etiquette
- Customer Service
- POS System Operations
- HIPAA Compliance
- Adaptability
- Professional Demeanor
- Appointment Scheduling
- Microsoft Office
- Patience and Empathy
- Attention to Detail
- Electronic Medical/Dental Record (EMR/EDR) Software
Timeline
Dental Hygiene Student
Oregon Tech Dental Hygiene Clinic
09.2022 - 06.2024
Brand Associate
Old Navy
03.2019 - Current
Teaching Assistant
Noah's Ark Preschool and Daycare
11.2018 - 04.2019
Swim Lesson Coordinator/Head Lifeguard
Mid-Willamette Family YMCA
05.2017 - 12.2018
Associate of Science -
Chemeketa Community College
No Degree - Dental Hygiene
Oregon Institute of Technology
GED -
Linn-Benton Community College
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