Sam Williamson
Columbus,OH
Summary
Adaptable and proactive team member with experience in customer service and operational support. Recognized for strong communication skills and ability to enhance workflow, ready to leverage expertise to drive positive guest experiences.
Overview
2
2
years of professional experience
Work History
Agronomy Crew
Terrace Park Country Club
Cincinnati, Ohio
04.2026 - 08.2026
- Supported golf course upkeep from 6am-3pm, 5 days per week.
- Operated tools and machinery for effective course maintenance.
- Maintained high character and strong work ethic.
- Engaged with members respectfully to promote a positive environment.
- Completed assigned tasks quickly to support team success.
- Maintained high productivity and quality throughout daily operations.
Manager
Ramundo's Pizzeria
Cincinnati, Ohio
08.2024 - 05.2026
- Coordinated daily operations and assessed staff performance to maintain service quality at a busy pizzeria.
- Resolved customer complaints efficiently, enhancing customer satisfaction and loyalty.
- Trained new employees on job duties and store procedures.
- Assigned tasks to associates based on skill levels to improve team performance.
- Managed closing duties, including kitchen and dining room cleaning, POS closeout, tip distribution, lockup, and overnight safety.
- Checked inventory regularly and updated the owner on supply levels.
- Provided support during organizational change and crisis situations.
- Collaborated with nearby business to drive joint promotions, boosting visibility and sales for both locations.
Universal Employee
Mercer Social House
Cincinnati, Ohio
04.2024 - 09.2025
- Delivered customer service that supported positive guest experiences.
- Enhanced guest service through proactive food runner support and host stand coverage.
- Facilitated team communication across language barriers with non-English speaking coworkers.
- Enhanced operational efficiency by taking on diverse responsibilities in both front-of-house and kitchen settings. across front-of-house and kitchen responsibilities.
- Maintained kitchen workflow by efficiently stepping in on the fryer during delays.
Education
High School Diploma -
Turpin High School
Cincinnati05-2026
Current Student - Business- Economics
The Ohio State University
Columbus, OH09-2026
Skills
- Inventory management
- Operational efficiency
- Customer service excellence
- Staff onboarding
- Team collaboration
- Leadership
- Data analysis
- Communication skills
Timeline
Agronomy Crew
Terrace Park Country Club
04.2026 - 08.2026
Manager
Ramundo's Pizzeria
08.2024 - 05.2026
Universal Employee
Mercer Social House
04.2024 - 09.2025
High School Diploma -
Turpin High School
Current Student - Business- Economics
The Ohio State University