Sam Wine
Mckinney,TX
Summary
Enthusiastic and reliable professional who takes pride in providing excellent service and creating memorable experiences for customers. Maintains focus and positive attitude in stressful situations and high-volume environments. A focused and coachable student with specialized expertise in producing audio recordings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Omni Hotels & Resorts
04.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Team Member
Chick-fil-A
05.2020 - 07.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Associate of Arts - General Studies
Collin County Community College District
Frisco, TX05.2024
High School Diploma -
Mckinney Boyd High School
Mckinney, TX05.2022
Skills
- Great communicator Asks thoughtful questions and will communicate effectively with the team
- Hard worker and determined team player Here to work and get things done in an orderly fashion
- Valuable people skills Creates relationships with guests and customers
- Thoughtful listener Takes criticism and is coachable Willing to learn new things and create new things
Timeline
Server
Omni Hotels & Resorts
04.2023 - Current
Team Member
Chick-fil-A
05.2020 - 07.2021
Associate of Arts - General Studies
Collin County Community College District
High School Diploma -
Mckinney Boyd High School
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