Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Yeates

Garland,UT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Very quick at learning job duties.

Overview

10
10
years of professional experience

Work History

Digital Shopper

Walmart
10.2021 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Maintained a 100+ items per hour picking rate
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Sanitizing Technician

Simply Right Inc
05.2020 - 12.2020
  • Maintained a healthy work environment with thorough daily cleaning and sanitizing routines.
  • Ensured cleanliness, effectively disinfecting all equipment used in production areas.
  • Increased overall facility cleanliness by conducting detailed inspections and addressing issues promptly.
  • Minimized risk of contamination with meticulous attention to proper waste disposal procedures.
  • Enhanced overall appearance of the building with thorough dusting and polishing of surfaces.
  • Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
  • Ensured a healthy environment for building occupants by properly sanitizing restrooms and common areas.
  • Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
  • Maintained a safe workspace by promptly addressing spills and hazards, preventing accidents.
  • Reduced waste by managing recycling efforts and disposing of trash appropriately.

Nanny

Dani Edmonds
02.2018 - 12.2019
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.
  • Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
  • Enhanced children''s cognitive development by implementing educational and stimulating activities.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.

Quality Control Inspector

Autoliv
06.2016 - 04.2017
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
  • Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.

Receptionist

Studio 45 Hair & Nails
01.2014 - 06.2016
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

High School Diploma -

Dale Young Community High School
Brigham City
06.2016

Skills

  • Attention to Detail
  • Planning and Organization
  • Customer Service
  • Organization Skills
  • Answering Phones
  • Teamwork and Collaboration
  • Building Positive Rapport
  • Scheduling
  • Customer and Client Relations
  • Professional Demeanor
  • Multitasking Abilities
  • Fast Learner

Timeline

Digital Shopper

Walmart
10.2021 - Current

Sanitizing Technician

Simply Right Inc
05.2020 - 12.2020

Nanny

Dani Edmonds
02.2018 - 12.2019

Quality Control Inspector

Autoliv
06.2016 - 04.2017

Receptionist

Studio 45 Hair & Nails
01.2014 - 06.2016

High School Diploma -

Dale Young Community High School

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Samantha Yeates