Dedicated Sales Leader with expertise in guiding top-producing sales agents and promoting teamwork across departments by exemplifying integrity and transparency with clients and team members.
Overview
14
14
years of professional experience
1
1
Certification
Work History
In House Sales Associate
Hilton Grand Vacations
Orlando, FL
01.2023 - Current
Tuscany Resort Orlando
Facilitated daily sales goal achievement by supporting leadership with sales-processing tasks.
Evaluated customer needs to deliver product feature information and enhance ownership satisfaction.
Director of Sales|Senior Sales Manager
Diamond Resorts/Hilton Grand Vacations
Sedona, AZ
09.2021 - 12.2022
Sedona Summit Resort
Amidst the complexities of the late pandemic and a second company acquisition, my leadership enabled the successful recruitment of what would become the company's #1 and #2 sales agents, alongside the recruitment and development of two top managers. Simultaneously, we consistently exceeded company budgets, and maintained the high performance of my team.
Director of Sales
Diamond Resorts
Pigeon Forge, TN
05.2020 - 08.2021
Pigeon Forge and Gatlinburg Resorts
Demonstrated leadership by taking on responsibility for two supplementary sales centers during the pandemic, effectively maintaining sales operations despite the closure of the primary site.
Directly attributed to achieving excellent results, spearheaded the development and execution of a successful roadshow.
Director of Sales
Diamond Resorts
San Clemente
06.2019 - 03.2020
DRI Riviera Beach and Spa Resort
Successfully revitalized operations, bringing efficiency back to the levels achieved during my initial tenure.
Prospersously recruited and onboarded high-performing talent, providing strategic guidance, and fostering a results-driven environment that led to significant achievements.
Covid resulted in a 10 month closure in California.
Vice President of Sales
Diamond Resorts
Palm Springs, CA
06.2016 - 05.2019
Palm Canyon Resort/Embarc
Lead the sales team through a company acquisition, driving sales volume and efficiency significantly above expectations on an ongoing basis.
Consistently surpassed monthly sales goals while effectively managing top-tier agents, and cultivating strong inter-departmental collaboration
Oversaw daily operations of the sales department, including budgeting, forecasting, and staffing needs.
Created a spin off road show team of a high-yielding reps of which became a highly sought-after sales team, establishing new benchmarks for productivity and client acquisition.
Director of Sales
Diamond Resorts
San Clemente, CA
05.2014 - 05.2016
Riviera Beach and Spa Resort
Recruited to establish and mature the sales function, and significantly improve inter-departmental collaboration (Quality Assurance, Marketing, Administrative, Resort Operations) within a startup environment.
Transformed substantial team growth, building a productive sales force of 10 to 12 representatives, and two sales managers from a complete startup phase.
Achieved exceptional budgetary performance, consistently operating at 110% to 130% efficiency of the allocated budget.
Sales Associate
Wyndham Vacation Ownership
Oceanside, CA
08.2012 - 03.2014
Worldmark by Wyndham Oceanside
Achieved President's Club Ruby level recognition twice.
Ranked as top representative for fourteen consecutive months.
Served on President Council to influence strategic decisions.
Sales Associate
Diamond Resorts
Las Vegas, NV
06.2011 - 03.2012
Worldmark by Wyndham Las Vegas
Achieved Rookie of the Year recognition for outstanding performance at Worldmark Tropicana Las Vegas.
Sales Associate
Eldorado Resorts
Las Vegas, NV
02.2011 - 07.2011
Grandview Resorts Las Vegas
Elevated to In-House team after demonstrating capability within 5-month frontline period
Languages
French
Native/ Bilingual
Arabic
Professional
Certification
Real Estate License - California, Arizona, Florida, Tennessee, and Nevada