Sama Abdulazeez
Fort Worth,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Starbucks
Starbucks
Fort Worth, TX
05.2021 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Personal Assistant to the Owner
Mesopotamia Express
Fort Worth, TX
06.2021 - 05.2022
- Developed, maintained and managed daily schedule for Owner.
- Screened phone calls and emails to prioritize requests from clients or colleagues.
- Organized filing systems and databases to store data related to the Owner's business activities.
- Updated contact lists of vendors, suppliers and customers on behalf of the Owner.
- Provided administrative support such as preparing letters, memos, faxes.
- Handled incoming and outgoing mail, email and faxes.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Education
Bachelor of Arts - Political Science
The University of Texas At Arlington
Arlington, TX05-2025
Skills
- Verbal Communication
- Excellent Communication
- Friendly, Positive Attitude
- Customer Service
Accomplishments
- Harmony Mavericks Academic Scholarship
Affiliations
- Harmony Mavericks President
- Pre Law Society PR Lead
- Arabic Teaching Assistant at IATC
Languages
English
Native/ Bilingual
Arabic
Professional
Timeline
Personal Assistant to the Owner
Mesopotamia Express
06.2021 - 05.2022
Starbucks
Starbucks
05.2021 - 08.2022
Bachelor of Arts - Political Science
The University of Texas At Arlington