Samaiya Debose
Hawthorne,FL
Summary
Dedicated Mental Health Technician and Nursing Assistant with a proven track record at Meridian Behavioral Healthcare, Inc, specializing in de-escalation techniques and behavior observation. Excelled in crisis intervention and fostering patient recovery, enhancing patient well-being by 30%. Skilled in both compassionate care and effective patient assessment, committed to advancing mental health support. Reliable, caring certified nursing assistant with 6+ years of experience for elderly and vulnerable adults. Work well with bedridden, physically challenged resdients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Meridian Behavioral Healthcare, Inc
08.2024 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Provided emotional support to patients, helping them cope with mental health challenges.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Organized recreational activities to assist in patient recovery.
Nursing Assistant
My Home Sweet Home
11.2019 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Documented care actions by completing records and logs in medical software system.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Supported patient mobility, reducing risk of falls and facilitating physical therapy exercises.
- Streamlined communication between healthcare teams by coordinating patient schedules and updates.
- Maintained detailed patient records, ensuring accurate documentation of care and treatment plans.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Followed directions of licensed nurses to administer medications and treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Member Service Representative
Sitel
05.2015 - 07.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Verified customer identification and documentation for compliant transactions.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Opened customer accounts and provided deposit and withdrawal receipts.
Education
Express Training
Gainesville, FLHigh School Diploma -
Interlachen High School
Interlachen, FL06-2015
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Suicide prevention
- Crisis intervention
- Family engagement
- Patient assessment
- Discharge planning
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
Languages
English
Full Professional
Timeline
Mental Health Technician
Meridian Behavioral Healthcare, Inc
08.2024 - Current
Nursing Assistant
My Home Sweet Home
11.2019 - Current
Member Service Representative
Sitel
05.2015 - 07.2015
- First Aid Certification - American Red Cross or St John Ambulance.
- CPR/AED Certification
- Certified Nursing Assistant (CNA)
Express Training
High School Diploma -
Interlachen High School
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