To utilize proven administrative, clerical, and customer service skills to make a significant contribution to organizational growth and profitability, while developing new competencies for future career advancement.
Overview
13
13
years of professional experience
Work History
Juvenile Detention Officer Assistant
San Joaquin County Probation Department
French Camp
04.2020 - 07.2020
Supervised youth in detention to maintain safety and security standards.
Conducted regular inspections of facilities to ensure compliance with regulations.
Implemented behavior management techniques to promote positive interactions.
Documented incidents and behaviors in detailed reports for review.
Completed daily reports.
Supervisor
US Security Associates/Allied Universal
Tracy
09.2016 - 04.2020
Amazon
Supervised security personnel to ensure compliance with safety protocols.
Coordinated daily shift schedules for security team efficiency.
Monitored surveillance systems to enhance site safety and security.
Prepared incident reports detailing security issues and resolutions.
Communicated with clients to address security concerns effectively.
Crew Member
McDonald's
Stockton
04.2013 - 09.2017
Delivered exceptional customer service in a fast-paced environment.
Youth Program Assistant
Boys and Girls Club
Oakland
06.2008 - 09.2008
Assisted in planning and implementing youth programs and activities.
Coordinated daily tasks for volunteer staff and participants.
Youth Program Assistant
YMCA
Oakland
06.2007 - 09.2007
Assisted in planning and implementing youth programs and activities.
Coordinated daily tasks for volunteer staff and participants.
Education
Associate of Science -
San Joaquin Delta College
Stockton, CA
05-2026
High School Diploma -
New Vision High School
Stockton, CA
05-2011
Skills
Organizational Management
Supervision
Time Management
Fundraising
Advertising Campaign Planning
Customer Service
Teamwork
Communication
Article Writing
Interpersonal Skills
References
Available upon request.
Key Skills Experience
Supervised children in game and computer rooms, Accompanied children on field trips and nature walks, Prepared and submitted weekly time reports, Served as Vice President of Manufacturing & Design for Build Club, Organized successful candle fundraiser, generating $350 profit, Helped plan monthly advertising campaigns and weekly Build Club meetings, Reliable and enthusiastic team player, Delivered excellent customer service in various settings, Distributed lunches to children ages 6-12, Motivated and engaged children during game activities, Answered inbound calls and supported office staff, Performed courtesy calls to security officers before shifts, Ensured hourly officer check-ins during duty hours, Filled open shifts as needed and kept clients informed of incidents, Contributed articles to school newspaper, focusing on entrepreneurship and personal goals, Interacted effectively with children, colleagues, and clients