Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samaiyah Moen

Elk Grove,CA

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

17
17
years of professional experience

Work History

Independent Beauty Consultant

Mary Kay
07.2019 - Current
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Boosted sales through effective demonstration of makeup techniques and skincare routines.
  • Developed strong relationships with clients, resulting in repeat business and increased referrals.
  • Attended training sessions to stay updated on the latest beauty trends, products, and application techniques.
  • Conducted inventory management, ensuring adequate stock levels for all products offered.
  • Increased brand awareness by effectively utilizing social media platforms for marketing purposes.
  • Provided excellent after-sales support, addressing any concerns or questions from clients promptly and professionally.
  • Established a loyal client base through consistent follow-ups and engaging communication strategies.
  • Successfully upsold additional products by identifying client needs and suggesting complementary items.
  • Maintained detailed records of client preferences, purchase history, and contact information for future marketing initiatives and personalized outreach efforts.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.

Office Assistant

Import Garage
03.2015 - 01.2020
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Enhanced office efficiency by managing schedules, organizing files of 1000+ clients, and maintaining a clean workspace.

Beauty Ambassador

Bare Escentuals
10.2006 - 07.2008
  • Conducted in-depth skin analysis to recommend suitable skincare products for clients, resulting in improved skin health.
  • Generated sales by effectively demonstrating product features and benefits during events and promotions.
  • Strengthened brand loyalty by maintaining an up-to-date knowledge of industry trends and offering relevant advice to customers.
  • Collaborated with store management to optimize the presentation of beauty products, driving overall sales performance.
  • Organized and executed successful product launch events, boosting brand visibility and attracting new customers.
  • Provided makeup application services for special occasions, ensuring clients looked their best while promoting product usage.
  • Contributed to store revenue growth by consistently achieving personal sales targets through strategic upselling techniques.
  • Reduced return rates by thoroughly educating clients about product usage instructions prior to purchase, minimizing dissatisfaction due to misapplication or misunderstanding of results.
  • Supported fellow Beauty Ambassadors during high volume periods or absences, ensuring a seamless customer experience across all touchpoints.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maintained counter and display areas for cleanliness and organization.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously
  • Provided exceptional customer service to drive satisfaction.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.

Education

Forensic Science

Heald Business College
Roseville, CA

General Education

Consumnes River College
Sacramento, CA

High School Diploma -

John F. Kennedy High School
Sacramento, CA
06.2001

Skills

    • Organizational skills, Attention to detail
    • Customer service
    • Problem-solving
    • Time management
    • Inventory management
    • Word Processing
    • Billing and Invoicing
      • File Organization
      • Product Ordering
      • Personnel Management
      • Data Entry
      • Mail Handling
      • Administrative Skills
      • Administrative support

References

References available upon request.

Timeline

Independent Beauty Consultant

Mary Kay
07.2019 - Current

Office Assistant

Import Garage
03.2015 - 01.2020

Beauty Ambassador

Bare Escentuals
10.2006 - 07.2008

Forensic Science

Heald Business College

General Education

Consumnes River College

High School Diploma -

John F. Kennedy High School

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Samaiyah Moen