Samalie Wilhelm
Elgin,SC
Summary
Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
24
24
years of professional experience
Work History
Challenge III Director
Classical Conversations
08.2019 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
Medical Claims Processor/Call Center Customer Service Representative
Blue Cross & Blue Shield of SC
01.2002 - 05.2003
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Researched and resolved complex medical claims issues to support timely processing.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
- Monitored and updated claims status in claims processing system.
- Evaluated medical claims for accuracy and completeness and researched missing data.
- Maintained a high level of customer satisfaction by promptly addressing inquiries and resolving issues related to medical claims.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
Kindergarten Teacher
Hope Academy
01.2001 - 01.2002
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
- Promoted learning through play with engaging activities, games and lessons.
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
Case Manager
Carolina Children's Home
05.2000 - 01.2001
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
- Collaborated with mental health professionals to address psychological needs of clients, supporting their holistic recovery.
Education
Masters of Social Work - Social Work
University of South Carolina - Columbia
Columbia, SC05.2000
Bachelor of Science - Social Work
Columbia College
Columbia, SC12.1998
Skills
- Lesson Planning
- Teaching strategies
- Classroom Management
- Student Engagement
- Subject Expertise
- Student Motivation
- Faculty Collaboration
- Exam Proctoring
- Student Support
- Student Evaluation
- Progress Reporting
- Safe, Positive Learning Environment
- Course Planning
Languages
Spanish
Native or Bilingual
Timeline
Challenge III Director
Classical Conversations
08.2019 - Current
Medical Claims Processor/Call Center Customer Service Representative
Blue Cross & Blue Shield of SC
01.2002 - 05.2003
Kindergarten Teacher
Hope Academy
01.2001 - 01.2002
Case Manager
Carolina Children's Home
05.2000 - 01.2001
Masters of Social Work - Social Work
University of South Carolina - Columbia
Bachelor of Science - Social Work
Columbia College
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