Saman Alshimari
Burlington,MA
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Assembly Row
Somerville, MA
06.2023 - 01.2024
- Processed payments from customers using a variety of payment methods including credit cards, checks, and money orders.
- Greeted customers warmly and made them feel welcome.
- Assisted with preparing reports, presentations, and other documents as requested by management staff.
- Responded to customer inquiries via phone, email, and in person.
- Handled sensitive information in a confidential manner.
Skate Guard
Aaron
Fenway , MA
12.2022 - 02.2023
- Assisted with setting up rental skates for customers according to size or preference requested.
- Kept a vigilant watch over the entire skating area while it was open for business.
- Provided first aid care to injured patrons when necessary and contacted emergency personnel if needed.
- Developed promotional strategies aimed at increasing patronage at scheduled events hosted at the rink.
- Organized group outings for schools or corporate organizations visiting the rink for team-building activities.
Education
High School Diploma -
Bunker Hill Community College
Charlestown, MA05-2026
Skills
Problem Solving: Skilled at finding effective solutions to challenges and overcoming obstacles
Teamwork: Works well with others to achieve goals and create a positive team environment
Creativity: Able to think outside the box and come up with new ideas to improve processes
Communication Skills: Clear and confident in sharing ideas and information with others
Leadership: Experienced in guiding teams and helping projects succeed
Attention to Detail: Careful and thorough in completing tasks with high accuracy
Languages
English
Native/ Bilingual
Arabic
Full Professional
Portuguese
Limited
Spanish
Elementary
Timeline
Front Desk Receptionist
Assembly Row
06.2023 - 01.2024
Skate Guard
Aaron
12.2022 - 02.2023
High School Diploma -
Bunker Hill Community College
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