Samaneh Hedayati

• Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
• Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
• Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
• Collaborated with architects and contractors to ensure seamless integration of design elements.
• Developed comprehensive design concepts through sketches, renderings, and 3D models.
• Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
• Specified appropriate products and materials to meet project objectives and design scheme.
• Participated in furniture selection and documentation of specifications.
• Developed space planning concepts, color palette selections, and textile presentations.
• Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
• Illustrated visual concepts during client presentations through detailed plans and sketches.
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Prepared product and layout documents implementing diverse design concepts.
• Conducted site visits and meetings with clients to gather necessary information for successful project execution.
• Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
• Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
• Enhanced client satisfaction by delivering innovative and functional interior design solutions.
• Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
• Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
• Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
• Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, maintaining professional certifications consistently honing expertise in the field.
• Optimized spatial planning for improved workflow efficiency in commercial interiors.
• Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
• Presented compelling design proposals to clients, securing new projects and repeat business.
• Increased property value through strategic interior renovations tailored to market trends.
• Revitalized underperforming spaces by implementing creative interior design strategies.
• Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
• Streamlined internal processes through the implementation of project management software tools which improved overall team efficiency.
• Developed comprehensive budget plans to optimize resource allocation, minimizing costs while maintaining high-quality outcomes.
• Negotiated with suppliers to secure high-quality materials at cost-effective prices, benefiting overall project budgets.
• Led design team meetings to brainstorm innovative design solutions, fostering collaborative and creative work environment.
• Assisted in resolving unforeseen design challenges, ensuring projects stayed on track without compromising quality.
• Conducted site visits to ensure design implementations were executed according to plan, maintaining high standards of quality.
• Optimized spatial layouts to enhance functionality and flow in commercial and residential spaces.
• Increased client base with effective networking and presentation of portfolio at industry events.
• Updated design process documentation to incorporate new tools and techniques, improving team efficiency and project outcomes.
• Facilitated smoother project workflows by implementing advanced project management software, reducing project completion times.
• Transformed spaces with creative and functional design concepts, enhancing aesthetic appeal and usability of interiors.
• Improved project efficiency, coordinating with architects and contractors to ensure timely completion of design implementations.
• Leveraged 3D modeling software to present realistic project visualizations, facilitating client approval and project advancement.
• Curated unique color schemes and materials palettes to create visually appealing and cohesive interior environments.
• Boosted overall design quality by incorporating modern design trends and technologies into project plans.
• Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
• Oversaw installation of finishes, furniture and other design elements to control final product.
• Selected furniture, lighting and accessories to enhance design concepts.
• Collaborated with contractors and suppliers for smooth execution of design plans.
• Led interior design across conceptual, schematic, design development, and construction document phases.

• Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints
• Developed innovative design concepts for improved brand recognition and customer engagement
• Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line
• Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat
  business opportunities
• Used Adobe Creative Suite to edit images for use in marketing materials and website content
• Streamlined design process, resulting in increased efficiency and faster project completion times
• Analyzed user behavior and feedback to optimize design and user experience
• Designed eye-catching promotional materials, driving increased event attendance and participation rates
• Obtained approval of concepts by submitting rough drafts to management or to client
• Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition
• Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly
• Created marketing materials, including brochures, flyers and product catalogs to brand standards
• Collaborated with cross-functional teams to ensure cohesive branding across all marketing materials
• Reviewed project requirements to plan workflows and evaluate client time and budget constraints
• Analyzed market trends to advise on design directions that align with user expectations
• Championed integration of accessibility standards into new projects, making products usable for wider
  audience
• Spearheaded redesign of company newsletter, increasing subscriber engagement
• Conducted user research to identify pain points, leading to more intuitive interface
• Mentored junior designers, fostering culture of continuous learning and professional growth
• Established user feedback loop for ongoing product improvement, enhancing customer loyalty
• Boosted brand consistency across all digital platforms with creation of comprehensive style guide
• Organized and led creative workshops to explore innovative design solutions
• Managed design library, ensuring resources were up-to-date and easily accessible to team
• Negotiated with vendors to procure high-quality materials for marketing collaterals, staying within budget
  constraints
• Elevated user experience by redesigning navigation flow of company's main product website
• Streamlined design process by implementing new collaboration tools, reducing project turnaround time
• Developed engaging multimedia presentations for stakeholders, facilitating clearer communication of design concepts
• Collaborated with product managers to align design strategies with business goals, significantly increasing market reach
• Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life
• Led team of designers in rapid prototyping of new app features, enhancing user engagement
• Optimized web graphics for faster loading times, improving overall site performance
• Conducted A/B testing for various design elements, leading to improved conversion rates on key landing pages
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• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
• Entered and processed patients' prescriptions into internal system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
• Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Collaborated with team members to achieve monthly sales targets.

• Provided valuable feedback to management on customer preferences, aiding in product development efforts.
• Drove store revenue by offering customers accessories and related purchases to complete selections
• Consistently met deadlines and quality goals for accuracy and timeliness
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  Worked with over100 customers daily to fulfill specific orders according to customer needs and inventory
  availability
• Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour
  Bins and picks merchandise using inventory management system, correcting discrepancies to improve
  overall accuracy
• Helped customers locate products and checked store system for merchandise at other sites
• Tendered customer orders at point-of-sale using payment
• information provided and activated any customer
  rewards accounts for best price availability
• Reviews orders prior to pick up for accuracy and purchase-by dates
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up
• Attended industry events for networking opportunities, expanding the company''s client base and generating leads.
• Supported inventory control measures by monitoring stock levels and communicating low supply alerts when necessary.

• Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
• Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Completed credit payments via card processing systems.
• Maintained detailed knowledge of specials and currently available items to provide guests with informative
  menu descriptions
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent
  waste or refuse
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging
  silverware packages
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat
  business
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
• Completed credit payments via card processing systems
  Sustained calm and congenial manners during communications with angry guests, directing disgruntled
  clients to appropriate managers
• Used slow periods to restock supplies, ice, trays and delivery bags
• Bussed and reset tables to keep dining room and work areas clean
• Explained menu items and suggested appropriate options for food allergy concerns
• Cultivated warm relationships with regular customers
• Operated POS systems to cash out customer checks and complete order transactions
• Performed specialized alcoholic beverage services such as bottle openings and chiller setup
  Supported needs of- person wait staff who attended to specific needs of countless customers daily for
  restaurant with social relevancy and intentionality
• Supported needs of- person wait staff who attended to specific needs of countless customers daily for
  restaurant with social relevancy and intentionality

• Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
• Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
• Supported executive team with timely and accurate document preparation, leading to increased productivity.
• Coordinated travel arrangements for executives, optimizing itineraries to minimize costs while maximizing convenience.
• Drove implementation of and software to automate office operations
• Managed employees with continuous coaching and mentoring
  Developed highly-efficient administrative team through ongoing coaching and professional development
  opportunities
• Improved customer satisfaction scores through application of superior conflict resolution and problemsolving
  skills
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance
  reviews and administered salaries for staff
• Resolved conflicts among team members by acting as a mediator and facilitating open communication between all parties involved.
• Boosted staff performance by developing detailed performance evaluation tools used for setting clear expectations during annual reviews.
• Organized successful company events that strengthened team morale and fostered positive workplace culture.
• Implemented project management techniques to overcome obstacles and increase team productivity
• Developed internal requirements and standards to minimize regulatory risks and liability across programs

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities,
  functions and common goals
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory
  purchasing and technology upgrades
• Onboarded new employees with training and new hire documentation
• Performed statistical analyses to gather data for operational and forecast team needs
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
• Managed and motivated employees to be productive and engaged in work

• Supported the General Manager in decision-making by providing accurate data, research, and reports.
• Maintained a well-organized filing system for easy document retrieval and improved office workflow.
• Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
• Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
• Updated spreadsheets and created presentations to support executives and boost team productivity
• Responded to emails and other correspondence to facilitate communication and enhance business
  processes
• Promoted team productivity by keeping supplies organized and well-stocked
• Organized and updated schedules for executives
• Handled scheduling for executive's calendar and prepared meeting agenda and materials
• Transcribed phone messages and relayed to appropriate personnel
• Managed filing system, entered data and completed other clerical tasks
• Worked with computer
• Organized appointments and booking, Company orders and coordination

• I was sales person for the beauty and skin care part , and sometimes in the Medicine part
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing

• Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy
• Helped customers locate products and checked store system for merchandise at other sites
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up

• Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
• Analyzed market trends for insights into consumer behavior/preferences that guided targeted marketing campaigns.
• Enhanced client satisfaction by delivering exceptional customer service and resolving issues promptly.
• Assisted in training new hires, sharing best practices and helping them acclimate to the sales environment quickly.
• I worked in the beauty part
• Drove store revenue by offering customers accessories and related purchases to complete selections
• Consistently met deadlines and quality goals for accuracy and timeliness
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing