Samanta Lopez Alcantara
Pico Rivera,CA
Summary
I am a loyal, talented and highly motivated individual who would love the opportunity of making a difference. I am open-minded, patient and supportive towards other people. I try to exceed the expectations always. I am positively sure I can make a great difference to your company and the community. I have an excellent ability to remain good-humored and unflappable under pressure. I am equally comfortable and successful working with a team or independently and I am always willing to learn more every day.
Overview
5
5
years of professional experience
Work History
Choir Singer
Casa De Oracion California
09.2021 - Current
- Practiced 2 hours per week to maintain and improve technical skills.
- Interpreted different music by making use of voice production, harmony, rhythm and melody to present characterization.
- Selected appropriate pieces to meet performance needs and showcase skills.
- Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
Cashier/Customer Service
Serrano's Gifts
02.2021 - 12.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Youth Coordinator/Leadership Team Member
Favorday Church
06.2018 - 03.2020
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Built strong relationships with customers through positive attitude and attentive response.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2022
Skills
- Social Perceptiveness
- Active Listening
- Time Management
- Choir Rehearsals
- Solo Singing
- Customer Complaint Resolution
- Customer Service and Assistance
- Retail Merchandising
- Telephone Reception
- Customer Satisfaction
- Answering Customer Questions
- Group Prayer
- Bible Studies
- Communication Skills
- Maintaining Clean Work Areas
- Team Leadership
- Positive Reinforcement Strategies
- Behavior Modeling
- Cash Register Operations
- Public Speaking Talent
- Spanish Speaking
Timeline
Choir Singer
Casa De Oracion California
09.2021 - Current
Cashier/Customer Service
Serrano's Gifts
02.2021 - 12.2022
Youth Coordinator/Leadership Team Member
Favorday Church
06.2018 - 03.2020
High School Diploma -
El Rancho High School
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