Samanta Ramirez
Summary
Seeking a role that allows the application of knowledge while leveraging administrative abilities. Thrive in challenging environments and am eager to contribute to a team that values continuous growth and learning. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Ordering Specialist /Office Manager
Sequoia Grove Charter Alliance
07.2021 - Current
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
- Coordinated special projects and managed schedules.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Connected with vendors and teachers for prompt delivery of orders.
- Facilitate and execute student orders with high accuracy and customer service
- Developed and implemented strategies to increase efficiency in order processing.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Support Specialist
Delta Managed Solutions
04.2019 - 06.2021
- Managed and responded to correspondence and inquiries from customers and vendors.
- Collaborate with the HR/Payroll teams to maintain up-to-date payroll and personnel data for client school employees
- Developed and coordinated employee training programs to improve productivity and performance.
- Assist in initial client hiring documentation, state retirement reporting, and employee benefit reconciliations
- Oversaw and managed the onboarding process for new employees.
- Supported Human Resources, Payroll, and Accounts Payable by aiding with various tasks.
Office Manager
Aladdin Heating and Air
05.2017 - 08.2019
- Created, maintained and updated filing systems for paper and electronic documents.
- Reconcile bank and credit card statements
- Recruited, interviewed, and hired employees
- Bookkeeping using QuickBooks to track income and expenses
- Generate various financial reports, such as profit and loss statements, balance sheets, and cash flow statements
Disclosure Specialist
Loanpal Mortgage
10.2016 - 11.2018
- Partnered with others in the compliance department and in business units to fix and improve issues.
- Set up loan files with accurate fees according to selected loan programs and other loan parameters.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Extensive knowledge of TRID and compliance procedures
- Prepared loan estimate and sent initial disclosures.
Education
Bachelor of Science - Kinesiology - Pedagogy
Cal Poly Pomona
Pomona06.2016
Skills
- Administrative Support
- Vendor and Educator Relations
- Office Management
- Budget Tracking
- Documentation and Reporting
- Summer school tutor
Timeline
Ordering Specialist /Office Manager
Sequoia Grove Charter Alliance
07.2021 - Current
Support Specialist
Delta Managed Solutions
04.2019 - 06.2021
Office Manager
Aladdin Heating and Air
05.2017 - 08.2019
Disclosure Specialist
Loanpal Mortgage
10.2016 - 11.2018
Bachelor of Science - Kinesiology - Pedagogy
Cal Poly Pomona
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