Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samanta Saceda

Beaumont,TX

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Tia Juanita’s. Proven ability to enhance guest engagement and resolve complaints swiftly, ensuring memorable dining experiences. Proficient in cash handling and maintaining cleanliness standards, while fostering teamwork during peak hours to boost productivity. I’m always in awe ,with how management and over all the whole Tia Juanita’s team works and shows up for one another including customers. The amazing,fun atmosphere that Tia Juanita’s holds never fails to amaze me. It would be a long time coming dream to be apart of our team as a manager to be able to work along side my managers and team members knowing them and being able to help and support them. I really feel it would be a great opportunity for me to step up from my seeing position and use my good qualities.

Overview

4
4
years of professional experience

Work History

Server

Tia Juanita’s
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Store Manager

Maya Western Wear
08.2021 - 03.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Phlebotomist Technician -

Davis Training Institute
Beaumont, TX
12.2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Safe food handling

Languages

Spanish
Native or Bilingual

Timeline

Server

Tia Juanita’s
03.2024 - Current

Store Manager

Maya Western Wear
08.2021 - 03.2023

Phlebotomist Technician -

Davis Training Institute