Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
• Succeeded 9+ years taking care of a child with Autism and Epilepsy, while also helping take care of a child with mild retardation.
• Administered medication as directed by physician
• Worked to improve motor skills, speech and language, and developments needs
• Enhanced daily personal takes including bathing, toileting, dressing, and grooming
• Recognized and reported abnormalities and/or changes in child's health
• Participated in ongoing professional development opportunities.
• Enhanced toddler development by implementing age-appropriate activities and play-based learning.
• Incorporated music, art, and literature into curriculum.
• Guided students to develop social, emotional, and physical skills.
• Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
• Increased parent involvement in children’s education
• Instructed children in health and personal habits
• Lead a team of 8+ Front End Staff personnel using my experience, knowledge, and effective communication and customer service skills to ensure an optimal experience for every customer daily.
• Reconcile store's cash
• Replenish service desk and registers with necessary cash
• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines
• Monitor customer service desk
• Run background checks for management companies and businesses using my strong internet research and Microsoft Office skills to help customers make an informed decision.
• Data Entry
• Purchasing
• Excel Spreadsheet
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
• Used coordination and planning skills to achieve results according to schedule