Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Work Preference
Timeline
Generic
SAMANTHA ADKINS-GOERS

SAMANTHA ADKINS-GOERS

Streamwood,IL

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

20
20
years of professional experience

Work History

Caregiver to a child with Autism and Epilepsy, and

Self-employeed
03.2025 - Current

• Succeeded 9+ years taking care of a child with Autism and Epilepsy, while also helping take care of a child with mild retardation.
• Administered medication as directed by physician
• Worked to improve motor skills, speech and language, and developments needs
• Enhanced daily personal takes including bathing, toileting, dressing, and grooming
• Recognized and reported abnormalities and/or changes in child's health

Teacher

KinderCare Learning Centers
09.2024 - 08.2025

• Participated in ongoing professional development opportunities.
• Enhanced toddler development by implementing age-appropriate activities and play-based learning.
• Incorporated music, art, and literature into curriculum.
• Guided students to develop social, emotional, and physical skills.
• Provided support during transitions between classrooms or activities, ensuring smooth adjustments for young children.
• Increased parent involvement in children’s education
• Instructed children in health and personal habits

Closing Manager

Jewels Osco
Libertyville, IL
03.2020 - 07.2024

• Lead a team of 8+ Front End Staff personnel using my experience, knowledge, and effective communication and customer service skills to ensure an optimal experience for every customer daily.
• Reconcile store's cash
• Replenish service desk and registers with necessary cash
• Performed duties in accordance with all applicable standards, policies, and regulatory guidelines
• Monitor customer service desk

Better Service Specialist - Criminal Researcher

Screening Reports
Wood Dale, IL
09.2014 - 08.2019

• Run background checks for management companies and businesses using my strong internet research and Microsoft Office skills to help customers make an informed decision.
• Data Entry
• Purchasing
• Excel Spreadsheet
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
• Used coordination and planning skills to achieve results according to schedule

Education

Associates - General Studies

Harper College
Palatine, IL
2013

Skills

  • Organization and Time Management
  • Progress reporting
  • POS system
  • Microsoft Office
  • Supervision and Leadership
  • Payment Processing
  • Data Entry
  • Customer Service
  • Cash Handling
  • Empathy and patience

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual

Work Preference

Work Type

Full Time

Work Location

HybridRemoteOn-Site

Timeline

Caregiver to a child with Autism and Epilepsy, and

Self-employeed
03.2025 - Current

Teacher

KinderCare Learning Centers
09.2024 - 08.2025

Closing Manager

Jewels Osco
03.2020 - 07.2024

Better Service Specialist - Criminal Researcher

Screening Reports
09.2014 - 08.2019

Associates - General Studies

Harper College