Samantha Acosta
Houston
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Receptionist
EJV Sandblasting & Coating
Brownsville, TX
01.2022 - 01.2024
- Oversaw front desk operations, ensuring smooth visitor experience and efficient service delivery.
- Answered and directed incoming calls from clients, vendors, and field employees.
- Guided customers through inquiries and application processes, enhancing overall customer satisfaction.
- Ensured easy access to company records and files for efficient retrieval.
- Facilitated daily office workflow by coordinating schedules and communication among team members.
Lifeguard
Beach Park (Schlitterbahn)
04.2018 - 01.2019
- Monitored guest safety in water, ensuring a secure environment for all patrons.
- Responded quickly to emergencies, executing protocols to effectively assist individuals in distress.
- Maintained awareness in a fast-paced environment requiring responsibility, focus, and quick decision-making.
- Maintained vigilance in a fast-paced environment, demonstrating responsibility, focus, and decisive action.
Receptionist
Autrey Pharmacy
Brownsville, TX
03.2018 - 01.2019
- Delivered customer support in healthcare retail, enhancing patient experience.
- Facilitated prescription refills and addressed patient inquiries to ensure smooth intake process.
- Facilitated effective communication by answering and directing phone calls. and directed inquiries appropriately.
- Provided customer support in a healthcare retail environment.
Education
Bachelor's - Business Administration
University of Houston Downtown
Houston01.2026
Associates of Arts - Business
Houston City College
Houston01.2026
Skills
- Reception and administration
- Phone scheduling
- Office software
- Customer service
- Office software
- Problem Solving
- Bilingual
Accomplishments
- Associate of Arts in Business Graduate
- Pursuing Bachelor's Degree in Business Administration
- 5+ Years Customer Service Experience
- Bilingual Professional (English & Spanish)
- Experienced in Administrative & Business Operations
Certification
- First Aid/CPR Certified
Languages
English
Timeline
Receptionist
EJV Sandblasting & Coating
01.2022 - 01.2024
Lifeguard
Beach Park (Schlitterbahn)
04.2018 - 01.2019
Receptionist
Autrey Pharmacy
03.2018 - 01.2019
Associates of Arts - Business
Houston City College
Bachelor's - Business Administration
University of Houston Downtown