Samantha Alexander
Boynton Beach,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Fantastic phone skills, proficient in connecting with a customer and excellent communication skills.
Overview
16
16
years of professional experience
Work History
Sales and Marketing Manager
Senior Health Network
12.2022 - 07.2023
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques.
- Developed key account relationships for improved client retention and long-term partnerships.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
- Managed cross-functional teams to execute successful product launches and marketing initiatives.
- Launched innovative products with strategic marketing plans that generated significant buzz within target markets.
Administrative asst
CBG
08.2016 - 01.2021
- Carrying administrative duties such as typing, copying, scanning, mail distribution etc
- Coordinate and maintains records for staff office space, phones, company credit cards and office keys
- Create and modify various documents using Microsoft office
- Skills/Qualifications: customer service, thoroughness, Organizational ability, analyzing information, problem-Solving skills, verbal communication, professionalism, quality focus.
Customer Service/ Sales representative
HDS MARKETING
01.2008 - 08.2016
- Resolves product or service problems by clarifying the customers complaint
- Determining the cause of the problem, selecting and explaining the best solution to solve the problem
- Maintains customers records by updating account information.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Education
GED
Skills
- Customer service, product knowledge, quality focus, problem solving
- Knowledge, documentation skills, listening, phone skills, resolving conflict, analyzing information,
- Meeting sales goals, closing skills, negotiating, self-confidence, product knowledge, presentation skills,
- Client relationship, and motivation for sales
- Highly organized, with great attention to detail and follow-through
- Flexible; able and willing to learn new things
- Professional in appearance and strong work ethic
- Data Entry Documentation
Timeline
Sales and Marketing Manager
Senior Health Network
12.2022 - 07.2023
Administrative asst
CBG
08.2016 - 01.2021
Customer Service/ Sales representative
HDS MARKETING
01.2008 - 08.2016
GED
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