Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANTHA ALLRED

Jacksonville

Summary

I was raised in the customer service industry, and am going onto my 6th year of working in food service. Partnered with my drive to succeed, I can work my way around problems and learn from mistakes quickly. I strive to be honest and to communicate thoroughly. Reliable, on time, and demonstrating high level of ownership and initiative. Possessing exceptional work ethic and the desire to go above and beyond to exceed company expectations. I have a knack for building productive working relationships, and believe that team building is a piece of a successful business’s puzzle. I work very well in a fast-paced, deadline-driven environment and have done so for years. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Small businesses that have hired me in the past have seen a significant improvement in reputation based on online reviews detailing my services.

Overview

6
6
years of professional experience

Work History

Cashier

Smallcakes Cupcakery & Creamery
Jacksonville
07.2024 - Current
  • Daily transactions on a computerized point-of-sale system
  • Answered customer queries regarding store policies and procedures
  • Provided excellent customer service while promoting loyalty programs to increase sales potential
  • Execution of catering and large scale orders in a timely fashion
  • Fulfilling customer expectations and reaching out to ensure the correct steps are taken to reach the final product

Manager

Yogis Waffles and Grill
West Yellowstone
07.2020 - 09.2023
  • Scheduling based on availability and workflow rates
  • Inventory management stock and disposal as needed
  • Training subordinates using common customer language/situations
  • Cooking/frying and prep work to support the main chef
  • Working the register and ensuring the customers satisfaction
  • Serving as a common waitress role
  • Cleaning general areas and routinely deep cleaning as needed
  • General kindness and deep rooted care for the customer’s experience
  • Product stocking as well as ordering
  • General sales of edible goods

Cashier

Rustic Candy Shop
West Yellowstone
04.2019 - 07.2020
  • Distribution of weighted edible goods
  • Calculating prices based on a set discount
  • Labeling prices and creation of informative tags customers use to determine their choices
  • Food safety quality assurance and general hygiene

Education

GED -

West Yellowstone High School
West Yellowstone, MT
05-2026

Skills

  • Marketing
  • Staff Development
  • Expense Tracking
  • Workforce Management
  • Customer Satisfaction
  • Quick Learning
  • Persistence
  • Punctual and On Time
  • Business Development
  • Time Management
  • Complex Problem-Solving
  • Negotiation
  • Point-of-sale operation
  • Sales promotion
  • Order fulfillment
  • Time management
  • Communication skills
  • Professionalism and courtesy
  • Work ethic and integrity
  • Team collaboration
  • Multitasking and organization
  • Attention to detail
  • Sales transactions

Timeline

Cashier

Smallcakes Cupcakery & Creamery
07.2024 - Current

Manager

Yogis Waffles and Grill
07.2020 - 09.2023

Cashier

Rustic Candy Shop
04.2019 - 07.2020

GED -

West Yellowstone High School
SAMANTHA ALLRED