SAMANTHA ALPHONSE
Huntington Station
Summary
To obtain a challenging and responsible position. To use my work ethic in working with a team and create a trusting environment for development. you can put whatever you want here like if you are applying to a specific job you'd put that you are applying for a positon there
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Rockaway Home Care
01.2024 - Current
- Create and manage schedules for both clients and caregivers
- Experience with HHA Exchange
- Organized patient records and database to facilitate information storage and retrieval.
- Delivered excellent patient experiences and direct care.
Overnight Case Manager
Center for Urban Community Services
01.2022 - Current
- Company Overview: Homeless Drop-in Center
- Work with clients and advocate, support, guide and coordinate care for clients, families as they navigate their health and wellness journey being homeless
- Maintain and reports applicable statistics regarding programs and client services and perform miscellaneous job-related duties as assigned
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Care Coordination
New Horizon Counseling Center
05.2022 - 03.2023
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Work with individuals and their managed care to help build skills and self-efficacy which promote and facilitate community participation and independence
- Leveraged data to meet care coordination needs across settings in conjunction with patient, family, and other care providers.
- Assisting individuals in improving their functional abilities to the greatest degree possible in settings where they live, work, learn, and socialize
Case Planner
Graham-Windham FTR Preventive Services
03.2022 - 01.2023
- Engage and maintain regular contact with assigned clients
- Conduct regular home visits
- Maintain comprehensive assessments of families
- Complete initial and ongoing assessments of children
- Participates in CDT, FTC when need be
Crisis Counselor
New Horizon Counseling Center
01.2021 - 01.2023
- Perform outreach within the five Boroughs of New York City helping families who have been impacted by COVID 19 directly or indirectly
- Organized and held presentations in person and zoom on various topics surrounding Mental Health
- Provided Counseling services and referrals
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
Education
Bachelor of Science - Human Services
New York City School of Technology
01.2021
Associate of Science - Human Services
New York City School of Technology
01.2020
Associate of Science - Teacher Education/ Early Childhood
Borough of Manhattan Community College
01.2016
Skills
- Reflective listening
- Service screening
- Suicide prevention
- Hotline management
- Data Entry
- Mental health support
- Safety planning
- Community resources specialist
- Outreach programming specialist
- Healthcare operations
- Administrative supervision
- Care planning
Timeline
Patient Care Coordinator
Rockaway Home Care
01.2024 - Current
Care Coordination
New Horizon Counseling Center
05.2022 - 03.2023
Case Planner
Graham-Windham FTR Preventive Services
03.2022 - 01.2023
Overnight Case Manager
Center for Urban Community Services
01.2022 - Current
Crisis Counselor
New Horizon Counseling Center
01.2021 - 01.2023
Associate of Science - Human Services
New York City School of Technology
Associate of Science - Teacher Education/ Early Childhood
Borough of Manhattan Community College
Bachelor of Science - Human Services
New York City School of Technology
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