Samantha Alvarez
Corvallis,OR
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Devoted animal shelter volunteer experienced providing compassionate care to animals. Skilled in handling and feeding animals, providing enrichment activities and supporting highest standards of animal care.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Undergraduate Research Assistant
Oregon State University
Corvallis, OR
01.2024 - Current
- Enhanced research quality by meticulously collecting and analyzing data from various sources.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Supported faculty researchers, assisting with experiment design and implementation.
- Developed skills in various research methodologies, ensuring high-quality work across diverse projects.
Sales Representative
Vector Marketing
06.2023 - 08.2023
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Described product highlights and benefits to help guide purchasing decisions.
- Emphasized product specifications to meet customer needs.
- Met customers in homes and businesses to discuss and demonstrate products.
Volunteer
Best Friends Animal Society
02.2022 - 01.2023
- Cleaned and sanitized cages and living areas to promote health and well-being.
- Provided companionship and comfort to animals in need of extra love and attention.
- Assisted with adoption process by providing information about animals to potential adopters.
- Collaborated with shelter staff to develop new initiatives to improve animals' quality of life.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Promoted pet adoption and responsible pet ownership
Volunteer
Sylmar Charter High School
08.2019 - 06.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Ph.D. - Fisheries, Wildlife, And Conservation Science
09.2023 - Current
Minor - Psychology
09.2023 - Current
Some College (No Degree) -
High School Diploma -
08.2019 - 06.2023
Skills
- Presenting Information
- Strategic Planning
- Reading Comprehension
- Customer Relations
- Product Promotion
- Documentation
- Community Service
- Feeding Animals
- Schedule Appointments
- Attention to Detail
- Time Management
Timeline
Undergraduate Research Assistant - Oregon State University
01.2024 - Current
Oregon State University - Ph.D., Fisheries, Wildlife, And Conservation Science
09.2023 - Current
Oregon State University - Minor, Psychology
09.2023 - Current
Sales Representative - Vector Marketing
06.2023 - 08.2023
Volunteer - Best Friends Animal Society
02.2022 - 01.2023
Volunteer - Sylmar Charter High School
08.2019 - 06.2020
Sylmar Charter High School - High School Diploma,
08.2019 - 06.2023
Los Angeles Mission College - Some College (No Degree),
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