PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
LANGUAGES
Timeline

SAMANTHA ALVAREZ

Dr. Mohammad Shakfeh, Gastroenterology
Loma Linda,CA
1
Language
8
years of professional experience

Detail-oriented healthcare administrative professional with 8 years of experience in medical office operations, insurance verification, patient billing, authorizations, scheduling, and clerical support. Experienced in verifying patient eligibility and responsibility, communicating with insurance carriers, and assisting patients with billing-related questions. Proficient in EMR/EHR systems, medical terminology, and maintaining accurate records while providing professional and compassionate service.

Work History

Administrative Assistant / Billing

8 Years 4 Months
Dr. Mohammad Shakfeh, Gastroenterology | 06.2018 - Current
  • Review insurance eligibility, benefits, and patient responsibility to help ensure accurate coverage information is available before services are provided.
  • Coordinate insurance authorizations and obtain required information from health plans to help prevent delays in patient care.
  • Address patient billing questions, review account balances, and assist with insurance denial-related issues.
  • Explain billing and insurance information to patients in a clear and professional manner while helping address their concerns.
  • Manage scheduling, phone calls, faxing, and other administrative responsibilities in a busy medical office environment.
  • Maintain accurate patient, insurance, and medical record information while utilizing EMR/EHR systems and medical terminology.

Education

Bachelor of Arts - Business Administration

California State University, San Bernardino | San Bernardino, CA | 03.2019

Skills

Insurance Eligibility & Benefits Verification
Patient Responsibility
Medical Billing & Insurance Denials
Insurance Authorizations
Patient Financial Communication
EMR / EHR Systems
Medical Terminology
Medical Records
CPT & ICD Coding
Scheduling & Clerical Support
Microsoft Word
Excel & PowerPoint
Google Docs

LANGUAGES

English — Expert

Timeline

Administrative Assistant / Billing

Dr. Mohammad Shakfeh, Gastroenterology
06.2018 - CurrentRead More

California State University, San Bernardino

Bachelor of Arts from Business Administration
Read More

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SAMANTHA ALVAREZ