Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Samantha Andrews

Neosho,MO

Summary

A reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Barista

Maple Leaf Coffeehouse
Carthage, MO
07.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Received phone calls and assisted the customer in ordering and payments.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Maintained calm demeanor during high-volume periods and special events.
  • Collected payments and provided accurate change.
  • Received and accurately processed customer payments.

Detail Cleaner

Green Aspen Concierge
Granby, CO
06.2020 - 07.2024
  • Assisted in developing new processes and procedures for improving operational efficiency.
  • Collaborated with senior leadership to develop strategies for enhancing overall productivity levels.
  • Organize items in the storeroom for easy access when needed.
  • Check supplies regularly to ensure adequate levels are maintained at all times.
  • Assist with special projects or tasks as assigned by supervisor.
  • Attend regular training sessions related to job duties and responsibilities.
  • Provide excellent customer service when interacting with clients or customers.

Education

High School Diploma -

Homeschooled
Neosho, MO
05-2023

Skills

  • POS Systems
  • Menu Memorization
  • Sales expertise
  • Active listener
  • Friendly and outgoing
  • Positive and professional
  • Exceptional customer service
  • Cash Register Operation
  • Performance Improvement
  • Solid problem solver
  • Inventory Management
  • Professional Demeanor
  • Speedy and efficient
  • Product Advertising
  • Problem-Solving
  • Team Collaboration
  • Written Communication
  • Conflict Resolution
  • Problem-solving abilities
  • Reliable and Dependable
  • Excellent Communication
  • Self Motivation
  • Attention to Detail
  • Adaptable and Flexible
  • Time management abilities
  • Flexible Schedule
  • Multitasking
  • Reliability
  • Goal Setting

Affiliations

  • Reading and Editing Books
  • Music (singing and playing several instruments)
  • Self-development
  • Spending time with friends and family

References

References available upon request.

Timeline

Barista

Maple Leaf Coffeehouse
07.2023 - Current

Detail Cleaner

Green Aspen Concierge
06.2020 - 07.2024

High School Diploma -

Homeschooled

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Samantha Andrews