Samantha Arch
Greenbrier,TN
Summary
To obtain a position where my knowledge, experience and attention to detail will be utilized for the benefit and growth of the company. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Worker
City of Aurora
Aurora
05.2019 - Current
- Landscaping (tree removal, mowing, weed whip, mulching, seeding and fertilizing, planting) pothole repairs, Cutting concrete
- Filling out reports we use Microsoft windows daily.
- Aligned and balanced new equipment after installation.
- Performed routine cleaning tasks such as scrubbing floors, dusting surfaces, and emptying waste receptacles.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Answered numerous calls per shift to assist with customer questions and concerns.
Representative
Aurora rehab/ the grove
06.2014 - 08.2017
- Checking in and out patients, answering incoming calls, scheduling pickup and drop offs, greeting , word ,excel ,powerpoint, quick books.
- Maintained positive working relationship with fellow staff and management.
- Processed customer orders and collected payment information.
- Stocked shelves with new merchandise following company procedures for accurate inventory tracking.
- Assessed company operations for compliance with safety standards.
- Answered questions and resolved concerns for customer support.
- Monitored operations and reviewed records and metrics to understand company performance.
- Answered phone calls and directed them to appropriate personnel.
- Conducted outreach calls, promoting brand and encouraging purchases.
- Notified clients of payment discrepancies through notices.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Initiated delinquency process for past due invoices.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
EAST AURORA HIGH SCHOOL
Various classes and certificates -
College of DuPage
Skills
- Automotive
- Landscaping
- Heavy machinery
- Proficient with Microsoft windows
- Commercial Construction Experience
- Attention to Detail
- Supply Ordering
- Scheduled Maintenance
- Equipment Storage
- Time Management
- Lifts 75 Pounds
- Troubleshooting and Diagnosis
- Cleaning and Sanitizing
- Team Leadership
Awards
Phenomenal Women’s Achievement from 2013 -2017
Volunteer Experience
- Leadership, I was in NJROTC I was just below the commander of the unit of 900 cadets in high school.
- Volunteer, Feed My Starving Children
Certification
- cpr certify
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Maintenance Worker
City of Aurora
05.2019 - Current
Representative
Aurora rehab/ the grove
06.2014 - 08.2017
High School Diploma -
EAST AURORA HIGH SCHOOL
Various classes and certificates -
College of DuPage
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