Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Ashmore

New Haven,MI

Summary

Dynamic professional with over 20 years of experience in implementing effective business procedures and leveraging supervisory skills to drive organizational success. Results-oriented entrepreneur dedicated to fostering growth through innovative strategies and forward-thinking solutions. Proven ability to lead teams and enhance operational efficiency while achieving desired goals. Seeking a business management position to utilize expertise in developing impactful strategies that align with company objectives.

Overview

13
13
years of professional experience

Work History

Provider Engagement Manager

UST HealthProof
01.2017 - Current
  • Responsible for the overall management of the coordination, implementation, execution, and completion of medical practice documentation improvement activities for practices in 3 states
  • Ability to develop and execute over 200 successful office implementations, as well as analyze data to identify trends and opportunities for growth within territory
  • Clearly define roles and responsibilities, and performance standards based on company values. Regularly check on progress through one-on-ones, territory management, and annual reviews
  • Managed complex engagements involving multiple teams and large budgets, consistently meeting or exceeding expectations.

Provider Engagement

UST HealthProof
06.2015 - 01.2017
  • Collaborates directly with providers to deliver high-quality, efficient care to people with complex risk profiles and acts as the liaison between providers and various health plans
  • Supported providers in understanding and meeting health plan protocols and clinical documentation requirements
  • Identify opportunities for efficiency improvements within practice workflows and collaborate with staff to implement effective solutions for better service delivery and provider engagement
  • Collect, analyze, and report data on program performance, member engagement, and productivity outcomes, ensuring transparency and accountability for program success
  • Mentored 20 new associates and coached on marketing techniques and engagement strategies, resulting in more than 50% growth in field over the course of 12 months.

Credentialing Coordinator

Trinity Health
12.2014 - 06.2015
  • Review provider files for appropriate documentation required for the credentialing process
  • Prepare hundreds of files for audits and maintain electronic data in MSOW
  • Coordinate credentialing and re-credentialing applications and conduct document research for over 100 providers weekly
  • Perform credential verification and request information from appropriate data banks
  • Reviewed and verified licensure, certification, and training documentation for accuracy and completeness.

Senior Accts Payable Analyst

Trinity Health
09.2012 - 12.2014
  • Provide monthly review of received-not-invoiced (RNI) reports for correctness, completeness, and accuracy; match receiving documents to unbilled receipts as appropriate; discuss with appropriate purchasing personnel for resolution
  • Provide daily reconciling of all vendor invoices when received; review vouchers for duplication, completeness, and accuracy
  • Resolves collection and invoice discrepancy matters while ensuring input and timely payment of all vendor invoices
  • Perform monthly and annual closing, including running monthly summary reports, and prepares, reviews, and posts all invoices for shipments and freight

Education

Some College (No Degree) - Business

Schoolcraft College
Livonia, MI

Skills

  • Leadership
  • Operations Management
  • Effective problem resolution
  • Project execution
  • Clear communication skills

Accomplishments

Career Projects

Implementation of Four-Day workweek

Trinity Health - 2012

· Designed and implemented a four-day workweek model for the supply chain department to improve employee work-life balance and productivity.

· Conducted research and collaborated with leadership to align scheduling adjustments with departmental goals and operational requirements.

· Improved team morale and retention while maintaining department efficiency and performance metrics.

Successfully balanced employee satisfaction with organization needs, demonstrating innovative problem-solving and change management skills.

Timeline

Provider Engagement Manager

UST HealthProof
01.2017 - Current

Provider Engagement

UST HealthProof
06.2015 - 01.2017

Credentialing Coordinator

Trinity Health
12.2014 - 06.2015

Senior Accts Payable Analyst

Trinity Health
09.2012 - 12.2014

Some College (No Degree) - Business

Schoolcraft College

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Samantha Ashmore