Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha ASKEW

Norfolk,VA

Summary

Customer-focused professional with extensive retail experience, specializing in display management and inventory control. Proven track record of enhancing customer engagement and delivering exceptional service. Expertise in cash handling and food safety compliance, consistently maintaining high standards for positive shopping experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Produce Clerk

Food Lion
Norfolk, VA
10.2023 - Current
  • Informed customers about available produce varieties to enhance shopping experience.
  • Organized fresh fruit and vegetable displays, ensuring visual appeal and accessibility.
  • Delivered exceptional customer service through prompt greetings and assistance.
  • Replenished display cases throughout day to maintain product availability.
  • Maintained accurate inventory records, facilitating timely restocking of items.
  • Ensured cleanliness and organization of produce department, adhering to health standards.

Cashier

Food Lion
Norfolk, VA
10.2021 - 10.2024
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Delivered high level of customer service to patrons using active listening and engagement

Education

High School Diploma -

Lake Taylor High School
Norfolk, VA
05-2024

Skills

  • Display management and visual merchandising
  • Customer interaction and engagement
  • Inventory control
  • Food safety compliance
  • Cash handling

Certification

  • OSHA introduction course certification 2022
  • FEMA introduction course 2022
  • State food safety certificate of training city of norfolk food handler course 2024

Timeline

Produce Clerk

Food Lion
10.2023 - Current

Cashier

Food Lion
10.2021 - 10.2024

High School Diploma -

Lake Taylor High School

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