Samantha Aukerman
Loganville
Summary
Motivated supervisor with progressive retail career and natural leadership talents. Quality-driven and performance-oriented focused on continuous improvement. Maintain organized, clean and safe work areas. Skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director
The Nest Schools
10.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Assistant Director
Strong Roots Academy
06.2022 - 10.2023
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
Merchandising execution supervisor
Home Depot
12.2018 - 10.2020
- Assisted with inventory control efforts by arranging cycle counts and identifying potential shrink points.
- Coordinated regular store cleaning and product resets for optimal appearance.
- Maintained attractive, well-organized displays with regular resets.
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Developed solid relationships with staff, customers, and vendors.
- Troubleshot problems and developed successful solutions.
- Collaborated with team members to meet daily demands and handle challenging projects.
Specialty Department Supervisor
Home Depot
01.2016 - 12.2018
- Managed a group of 10 associates that were sales based.
- Educated customers on promotions to enhance sales.
- Trained employees to capitalize on all sales and service opportunities with proactive approaches.
- Achieved revenue targets by coaching employees on promotional strategies.
- Troubleshoot problems and developed successful solutions.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Helped team handle high-volume work by prioritizing tasks and organizing supplies.
Contractor sales supervisor
Home Depot
04.2014 - 01.2016
- Grew brand and territory with successful management of sales and distribution channels.
- Improved sales teams' presentations by coaching on proper strategies and refining techniques.
- Maintained employees' knowledge of current company policies, sales and marketing programs, and merchandising initiatives through regular team meetings.
- Improved store results continuously through successful sales and production team collaborations.
Garden sales associate
Home Depot
04.2012 - 04.2014
- Minimized delivery delays by maintaining adequate product stock.
- Promoted products more successful with in-depth knowledge of each scientific or technical advance.
- Educated customers by explaining or demonstrating [Product or service] features and benefits.
- Developed solid relationships with staff, customers, and vendors.
- Troubleshoot problems and developed successful solutions.
Waitress
Applebee's
02.2009 - 04.2012
- Communicated with kitchen staff to ensure correct and timely delivery of food.
- Addressed complaints or issues promptly, relaying relevant information or complaints directly to [Job title].
- Assisted kitchen staff with handling high-volume loads, garnishing plates and preparing simple items like desserts and salads.
- Maintained safe food handling and sanitation standards.
- Cleaned tables, completed closing duties, and re-stocked tableware and supplies.
- Kept cash drawer balanced, carefully calculating and verifying orders.
- Enhanced establishment reputation for customer service, handling all guest needs with upbeat attitude and attention to detail.
- Supported cleanliness targets by addressing dining room, bathrooms, and other areas during and at end of each shift.
- Followed up with customers periodically to assist with additional needs or requests.
- Managed billing and payments with POS system and accurate order input.
Education
GED -
Union Grove High school
McDonough, Georgia02.2009
Skills
- Schedule coordination
- Customer service management
- Employee training
- Product merchandising
- Task prioritization
- Time management
Certification
CDA
CPR and First Aid
10 Hours heath and safety
40 Hours Director training
Timeline
Director
The Nest Schools
10.2023 - Current
Assistant Director
Strong Roots Academy
06.2022 - 10.2023
Merchandising execution supervisor
Home Depot
12.2018 - 10.2020
Specialty Department Supervisor
Home Depot
01.2016 - 12.2018
Contractor sales supervisor
Home Depot
04.2014 - 01.2016
Garden sales associate
Home Depot
04.2012 - 04.2014
Waitress
Applebee's
02.2009 - 04.2012
GED -
Union Grove High school
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