Samantha Balma

Duties and Responsibilities:

• Provides emergency and non-emergency ambulance operations in conjunction with a partner, demonstrates excellent driving judgment and regard for public safety during operation and positioning of unit.
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  Responds to all assigned calls in the most appropriate, safe and efficient manner to quickly assess the scene and request other help if needed.
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  Assist in BLS patient care in accordance with established procedures and prescribed local protocols and clinical practices.
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  Maintains a thorough working knowledge of current EMS standards of care, including equipment function and use.
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  Complies with safety standards to assure safety of self, medical personnel, patient, and equipment.
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  Maintains positive interpersonal relationships with colleagues, EMS Representatives, hospitals and public.
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  Maintains a thorough working knowledge of local geography, including mapping, street, and grid book systems.
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  Maintains units and equipment in a clean, organized and ready condition after each response.
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  Ensures proper fuel, fluid, and tire pressure levels at all times.
  Reports equipment damage or malfunctions as prescribed.
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  Completes all station duties and maintains crew quarters in lean conditions.
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  Maintaining a clean and complete uniform, personal hygiene, and professional, pleasant and polite demeanor to all persons with whom the individual comes in contact with while on duty.
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  Assist in lifting, carrying, and properly loading of patient into the ambulance, and may provide transport to a medical facility.
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  Other duties as assigned.
  

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Checked guests' identification before serving alcoholic beverages.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

• Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.