Samantha Barajas
Salt Lake City,UT
Summary
Dynamic and results-oriented professional with a proven track record of 9 years of excelling in project coordinator , customer support, engineering and telecommunication operational functions, leading to a significant increase in project efficiency. Recognized for strong leadership and innovative problem-solving skills, consistently achieving high customer satisfaction and operational excellence.
Overview
10
10
years of professional experience
Work History
Engineer Project Coordinator
Fugal
West Jordan, UT
01.2024 - Current
- Facilitated collaboration between departments to streamline project completion.
- Coordinated with engineers and project managers to ensure project specifications were met.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Assisted supervisor with assigning jobs to production personnel to meet production schedules.
- Prepared comprehensive reports summarizing project outcomes and suggesting improvements.
- Participated in continuous education to stay current with emerging engineering technologies and practices.
- Leveraged outstanding communication, interpersonal and people skills to work well with clients.
- Monitored project progress, identifying any issues and recommending solutions to improve efficiency.
Billing Supervisor
Fugal
West Jordan , UT
10.2022 - 01.2024
- Resolved billing issues by applying knowledge and completing in-depth research.
- Developed performance improvement plans based on deep reviews of current work.
- Analyzed customer accounts and identified discrepancies in invoices, payments, credits, and deductions.
- Managed and supervised billing department staff, including training, evaluation, and workflow distribution.
- Implemented new billing systems, resulting in an increase in productivity.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Assistant Engineer/Project Coordinator
MTN LIMITED
Salt Lake City , UT
08.2015 - 10.2022
- Participated in meetings with clients to discuss project requirements and timelines.
- Coordinated with other departments on tasks related to engineering projects.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Develop, plan, and manage the implementation of activities for highly complex projects/programs.
- Accountable for timely project completion and delivery.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Created team objectives and roles with specific goals outlined for each individual.
- Produced status reports for customers and senior management.
Education
High School Diploma -
Brighton Highschool
Salt Lake City06-2005
Skills
- Project management
- Microsoft excel
- Engineering operational functions
- Strong leader
- Deadline management
- Excellent communication techniques
- Work flow planning
- Project scheduling
- Staff training and mentoring
- Planning and scheduling
- Client relations
Timeline
Engineer Project Coordinator
Fugal
01.2024 - Current
Billing Supervisor
Fugal
10.2022 - 01.2024
Assistant Engineer/Project Coordinator
MTN LIMITED
08.2015 - 10.2022
High School Diploma -
Brighton Highschool
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