Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Barragan

Spring Hill,FL

Summary

customer service and sales associate offering 5 years exceeding customer expectations by providing outstanding customer service. Expert at,communication,completing daily tasks and always taking on new challenges.Consistently resolved customer issues and satisfied requests using customer service techniques and logical problem-solving skills.

Overview

7
7
years of professional experience

Work History

Stocking/Unloader Associate

Walmart
Spring Hill, FL
08.2020 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Received shipments of merchandise and stocked shelves according to store requirements.
  • Attached price labels to products and updated sales floor signs.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Operated forklift and pallet jack to transport heavy loads.
  • Lifted materials of varied weights on regular basis.
  • Unloaded freight from the truck
  • Handled packages safely while unloading and transporting.

Cashier and Unloader

Family Dollar
Spring Hill, FL
12.2021 - 03.2022
  • Collected payments and provided accurate change.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Counted and balanced cashier drawers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier/Unloader/order Filler

bealls inc
Spring Hill, FL
07.2019 - 07.2020
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Helped with purchases and signed customers up for rewards program.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified accuracy of order picking by comparing items picked to customer invoices.
  • Read orders to ascertain catalog numbers, sizes and quantities of merchandise.
  • Received orders and prepared them for shipment by selecting items from shelves, packing boxes, labeling, and loading onto delivery trucks.

Server and Host

island eatery
Spring Hill, FL
02.2017 - 09.2017
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Informed customers of daily specials and signature menu items.
  • Set up tables in between patrons to reduce wait times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Delivered food orders promptly and courteously.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Assisted servers in seating guests by escorting them to their tables.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Balanced cash drawers at the end of each shift.

Education

High School Diploma -

Central High School
Brooksville, FL
06-2019

Skills

  • Loading and Unloading
  • Customer Service
  • communication
  • leadership
  • problem solving
  • adaptability
  • organization
  • teamwork

Timeline

Cashier and Unloader

Family Dollar
12.2021 - 03.2022

Stocking/Unloader Associate

Walmart
08.2020 - Current

Cashier/Unloader/order Filler

bealls inc
07.2019 - 07.2020

Server and Host

island eatery
02.2017 - 09.2017

High School Diploma -

Central High School

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Samantha Barragan