Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Managing Partner
Willie's Grill And Icehouse
09.2015 - Current
Established and implemented business procedures and process improvements via weekly P&L.
Analyzed and presented financial standings and cost effectiveness to Director of Operations and leaders in our corporate office.
Managed restaurant scheduling, foodservice and customer service.
Audited kitchen and front of house to guarantee cost-effectiveness of restaurant.
Scheduled approximately 75 restaurant workers daily and filled in for shifts based on the needs of the restaurant.
Reduced labor costs at various amounts per week by reworking schedules, operations standards and workflow.
Established and maintained strong relationships with customers, vendors and strategic partners.
Managed financial, operational and human resources to optimize business performance.
Represented organization at industry conferences and events.
Initiated strategy to drive company growth and increase market share and profitability.
Maintained P&L and shouldered corporate fiscal responsibility.
Safety Manager/Receptionist Administrator
Texas Electronic Systems Specialists, Inc.
03.2015 - 04.2021
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
Developed and implemented safety programs.
Facilitated training for approximately 15-20 employees.
Educated employees on hazardous waste management, emergency response and safe work practices.
Developed and implemented safety policies and procedures to promote workplace safety.
Compiled record of employee certifications/licenses
Answered calls on multiple line system.
Handled any supply orders for the office
Assisted service depart in scheduling new jobs and service requests.
Helping in keeping track of shipping orders coming in/out of the warehouse.
Helped in planning company events such as Holiday parties, SA Rodeo BBQ Cook Off Event, and Customer Appreciation Celebration.
Assisted in fire permit application process for upcoming jobs in various cities/counties.
Education
Bachelor of Science - Education
Texas A&M University- San Antonio
San Antonio
05.2017
Skills
Operations Management
Forecasting
Food Safety Expertise
Budgeting Expert
Organizational Development
Leadership Development
Budgeting and Forecasting
Cross-functional Team Leadership
Time Management
Customer Service
Team Building
Staff Training
Accomplishments
Supervised team of 75-100 staff members.
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Emergency Medical Technician / Operations & Logistics Manager at The United States Air ForceEmergency Medical Technician / Operations & Logistics Manager at The United States Air Force