Samantha Bassett
Strongsville,OH
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
Work History
Manager, Client Delivery
AML Right Source
05.2017 - Current
- Established QA program that parallels clients’ risk-based QA program to ensure optimal risk identification and remediation
- Built/implemented corrective action plans and reports, provide performance reviews 20+ member analyst team
- Worked with client to identify weaknesses in AML/BSA policy to improve risk identification Tracked analyst hours and queue trends using Assembled to better ensure appropriate staffing and volume coverage
- Compiled metrics, including production, quality, average handle times, Service License Agreement (SLA) adherence and queue management, determination breakdowns, etc. for use in clients' weekly/monthly reviews
Senior BSA/AML Compliance Analyst
AML Right Source
05.2017 - Current
- Acted as Subject Matter Expert (SME) for: Sanctions, Triage, and Case Investigations
- Acted as Sanctions team lead for 20+ member team
- Acted as quality lead for team of 120+ analysts focused on adherence to client directives and expectations
- Onboarded and trained new analysts across variety of workflows for both internal and clients Identified several errors in client QA program and implemented updates to ensure accurate reporting results
- Provide feedback to client vendors and internals to ensure better internal QA policies outside scope of Company services for several programs including Sanctions and KYC teams.
BSA/AML Compliance Analyst
AML Right Source
05.2017 - Current
- Provided AML/BSA compliance/fraud detection for multiple financial institutions including $13B Money Service Business (MSB), $7B international payment processor, and financial institution specializing in cryptocurrency and digital assets.
- Monitored assigned accounts, researched high-risk customers, and identified suspicious activity including money laundering, fraud, sanctions, and high-risk illegal activity.
- Flagged suspicious activities in accounts through application of Federal and State laws; the Bank Secrecy Act (BSA); the USA Patriot Act; OFAC; OCC; FinCEN regulations and Anti-Money Laundering policies.
- Assessed automated alerts from transaction monitoring system, providing detailed reports for non-suspicious instances.
- Wrote/filed Suspicious Activity Reports (SAR) for FinCEN when flagged activity deemed suspicious.
- Researched for investigations using LexisNexis, CLEAR, World-Check, Dow Jones, Citrix, Horizon, FIS E-Access, Statement Viewer, WireXchange, Check Image Direct and external research.
Quality Assurance Project Coordinator
AmTrust Financial Services
06.2016 - 05.2017
- Develop and execute project management plans, manage risks, influence quality, manage stakeholder expectations and ensure prudent use of resources
- Facilitate group meetings to confirm understanding of issues and requirements
- Track status of issues, escalation of issues, and follow through until resolution within schedule constraints
- Work closely with both business managers and development teams as well as understand technology sufficiently to communicate complexity in simple terms
- Prepare release notices for build content
- Drive testing efforts of multiple projects simultaneously
Education
Bachelor of Arts - Police Science
Ohio State University
Columbus, OH05.2016
Timeline
Manager, Client Delivery
AML Right Source
05.2017 - Current
Senior BSA/AML Compliance Analyst
AML Right Source
05.2017 - Current
BSA/AML Compliance Analyst
AML Right Source
05.2017 - Current
Quality Assurance Project Coordinator
AmTrust Financial Services
06.2016 - 05.2017
Bachelor of Arts - Police Science
Ohio State University
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