Samantha Beardall
Springville,UT
Summary
Detail-oriented team player with strong organizational skills. Proven ability to effectively manage multiple projects simultaneously while maintaining a high degree of accuracy. Adept at prioritizing tasks and meeting deadlines in fast-paced environments. Committed to delivering exceptional results and exceeding expectations.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Flower Factory
01.2024 - 07.2024
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Unloaded plants and nursery items from delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Facilitated smooth workflow among team members through clear communication and effective delegation of responsibilities.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Respite Care Provider
Premier FMS / Keri Beardall
08.2023 - 04.2024
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
Stay at Home Mother
Self-employed
02.2020 - 08.2023
Customer Service Representative/Senior Agent
Doterra International
01.2020 - 02.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Educated customers on promotions to enhance sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Dental Assistant
Buehler Dental
10.2017 - 06.2018
- Set up examination room and dental trays in preparation for examinations and procedures
- Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol
- Maintained proper universal precautions and infection control procedures at all times
- Successfully assisted Dentist with chair-side duties
- Competently prepared dental materials including cements, amalgams and composites
Call Center Representative | Provo
Frontier Communications
10.2016 - 04.2017
- Helped card holders make payments
- Filed fraud reports
- Protected private information
- Effectively managed high-volume's of inbound and outbound customer calls
- Addressed and resolved customer product complaints empathetically and professionally
Disclosure, Loan Officer Assistant, Call Center
Low VA Rates
01.2015 - 09.2016
- Prepared disclosure documents for VA Mortgage Loans.
- Contacted clients and collected information to complete documents.
- Call Potential clients to send out free information about refinancing.
- Provided Customer Service Jakes Brookside.
Cashier
Jake's Brookside
10.2013 - 07.2014
- Stocked and replenished merchandise according to store merchandising layouts
- Completed all point of sale opening and closing procedures, including counting contents of cash register
- Welcomed customers into store and helped them locate items
- Operated cash register for cash, check and credit card transactions
Education
Dental Assisting and Office Administration Certification - Dental Assisting And Office Administration
Practical Dental Assisting of Utah
Lindon, Utah07.2017
High School Diploma -
Springville High School
Springville, UT05.2014
Skills
- Customer-oriented
- Exceptional communication skills
- Confidentiality understanding
- Strong client relations
- Quick learner
- People-oriented
- Positive and friendly
- Strong conflict resolution skills
- Client Relations
- Disability Advocate
Diversified Experiences
I have previous experience providing care to individuals with disabilities. I worked as a respite care provider for my family, where l was responsible for administering daily medications, organizing local activities, preparing daily meals, and assisting during seizures.
In my role as an assistant manager, I supervised approximately 8 employees per shift. My responsibilities included assigning work tasks, ensuring the team stayed on track, and assisting with shift scheduling.
Timeline
Assistant Manager
Flower Factory
01.2024 - 07.2024
Respite Care Provider
Premier FMS / Keri Beardall
08.2023 - 04.2024
Stay at Home Mother
Self-employed
02.2020 - 08.2023
Customer Service Representative/Senior Agent
Doterra International
01.2020 - 02.2020
Dental Assistant
Buehler Dental
10.2017 - 06.2018
Call Center Representative | Provo
Frontier Communications
10.2016 - 04.2017
Disclosure, Loan Officer Assistant, Call Center
Low VA Rates
01.2015 - 09.2016
Cashier
Jake's Brookside
10.2013 - 07.2014
Dental Assisting and Office Administration Certification - Dental Assisting And Office Administration
Practical Dental Assisting of Utah
High School Diploma -
Springville High School
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