Samantha Meyer
Cobleskill,NY
Summary
Experienced in team leadership, operational management, and delivering exceptional customer service. Utilizes strategic planning and problem-solving skills to improve team productivity and service quality. Proven track record of creating a collaborative and adaptable workplace environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
12.2023 - 05.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
tech
Walmart Pharmacy
04.2020 - 09.2021
- I worked on people’s claims, insurance and filling prescriptions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sailor
United States Navy
08.2014 - 08.2019
- I worked with planes. I managed my own work shop and was in charge of 25 sailors.
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
Education
Medical Billing and Coding Certification -
University of Phoenix
11.2020
BACHELOR OF SCIENCE IN HEALTH ADMINISTRATION -
University of Phoenix
05-2026
Skills
- Professionalism and ethics
- Client relations
- Account management
- Leads prospecting
- Operations management
- Business planning
- Marketing strategies
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Time management
- Team motivation
- Staff training and development
- Task delegation
- Goal setting
- Staff management
- Workload management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- First Aid certified for adults and babies/children- expires December 2025
- CPR certified for adults and babies/children- expires December 2025
LANGUAGES
English
Timeline
Insurance Agent
State Farm
12.2023 - 05.2024
tech
Walmart Pharmacy
04.2020 - 09.2021
Sailor
United States Navy
08.2014 - 08.2019
Medical Billing and Coding Certification -
University of Phoenix
BACHELOR OF SCIENCE IN HEALTH ADMINISTRATION -
University of Phoenix
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