Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and a productive professional.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lake County Community Corrections
03.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Supported office staff and operational requirements with administrative tasks.
Strengthened relationships between staff members and residents with consistent professionalism while maintaining appropriate boundaries at all times.
Reduced incidents of violence through effective communication with residents, de-escalating potential conflicts.
Safeguarded confidential information by maintaining strict adherence to privacy policies when handling sensitive documents and records related to residents' cases.
Demonstrated adaptability by working efficiently in various roles as needed.
Custody Officer
Lake County Community Corrections
11.2023 - 03.2024
Conducted physical searches of residents and premises in search of weapons and contraband.
Responded promptly to emergency situations and provided medical aid.
Wrote daily reports and maintained logs of residents activities and behaviors.
Managed daily population counts, ensuring accurate accounting of individuals within custody at all times.
Oversaw recreational activities among inmates, facilitating positive outlets for energy and promoting physical well-being within the facility.
Enhanced inmate safety by conducting thorough searches and confiscating contraband items.
Improved communication between staff members, leading to increased teamwork and seamless shift changes.
Minimized conflicts within the facility by effectively mediating disputes between inmates.
Contributed to a secure environment through consistent adherence to established policies and regulations.
Direct Support Professional
Help At Home Homecare
05.2019 - 01.2024
Monitored progress and documented patient health status changes to keep care team updated.
Assisted disabled clients to support independence and well-being.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Led patient or group recreational activities for enhanced patient outcomes.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Transported clients to medical and dental appointments to provide support.
Provided compassionate and patient-focused care to cultivate well-being.
Project Manager
B & F Fabricating
10.2019 - 06.2023
Identified plans and resources required to meet project goals and objectives.
Met project deadlines without sacrificing build quality or workplace safety.
Prepared and submitted project invoices for review and approval.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Butcher Shop Assistant
Robs Meat Chop And Deli
06.2017 - 04.2019
Completed inventory counts, reordered stock, and removed expired items from supply.
Maintained excellent levels of food safety by frequently checking product dates and temperatures.
Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
Restocked products based on available inventories and customer demands.
Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
Store Associate
Pet Supplies Plus
06.2016 - 05.2017
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Greeted customers, helped locate merchandise, and suggested suitable options.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
Bachelor of Science - Criminal Justice
Indiana University Northwest
Gary, IN
05.2023
Skills
Community integration
First aid and safety
Care plan assessment
Project planning and development
Advanced problem solving
Knowledgeable in all Microsoft Office Suite Programs Including but not limited to: Word, Excel, and Teams
Administrative Support
File Organization
Computer Proficiency
Strong Problem Solver
Documentation and Recordkeeping
Database entry
Certification
First Aid/CPR Certified by the American Heart Association