Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Samantha Beekman

Taylor

Summary

Customer-focused professional with extensive experience in fast-paced environments, specializing in conflict resolution and regulatory compliance. Demonstrated success in enhancing customer satisfaction through effective communication and problem-solving skills. Proficient in cash handling and operational efficiency, consistently delivering a positive dining experience while adhering to safety standards.

Overview

3
3
years of professional experience

Work History

Crew Member

Firehouse Subs
Woodhaven
05.2024 - Current
  • Kept up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • I've answered the phone calls quickly to provide accurate information about menu items or prices.
  • Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
  • Resolved customer complaints professionally.
  • Assisted in the preparation of food items, such as sandwiches and salads.
  • Maintained an organized work area to ensure efficient operations.
  • Performed cashier duties such as taking orders, collecting payments, and providing change.
  • Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
  • Checked expiration dates on all products before serving them to customers.

Cashier

The Market
Brownstown
03.2022 - 05.2022
  • Issued receipts, refunds, credits, or change due to customers.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered their questions about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise by store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations, product information, and order placement.
  • Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.

Education

Bachelor of Arts - And BS in Law With Criminal Justice

Wayne State University
Detroit, MI
06-2026

Associate of Arts -

Wayne County Community College
Taylor, MI
06-2024

Skills

  • Legal research
  • Evidence analysis
  • Policy writing
  • Customer service
  • Regulatory compliance
  • Conflict resolution
  • Time management
  • Critical thinking
  • Interactive communication skills
  • Integrity and honesty
  • Problem-solving

Accomplishments

  • I've been in the Honors Society almost my whole academic career so far.
  • I participate in a non-profit organization called FYR- Forging Youth Resilience. I was an athlete in the program since it started, and now I participate more in helping receive funds for the organization.
  • Our club FYR Detroit won in Colorado 2 years in a row, I won the first year bu showing resilience and being a great player, while still challenging my self physically.

Languages

Spanish
Elementary

Timeline

Crew Member

Firehouse Subs
05.2024 - Current

Cashier

The Market
03.2022 - 05.2022

Bachelor of Arts - And BS in Law With Criminal Justice

Wayne State University

Associate of Arts -

Wayne County Community College

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