Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Samantha Belonoha

Englehart,ON

Summary

A professional hospitality leader with solid background in bar management. Skilled in inventory control, and maintaining customer satisfaction. Strong focus on team collaboration and adapting to changing needs. Known for reliability, leadership, and achieving results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Managing Bartender

Super 8 Hotel
09.2024 - 01.2026
  • Managed bar operations, ensuring compliance with health and safety regulations.
  • Oversaw inventory management, tracking supplies to optimize stock levels and minimize waste.
  • Trained and mentored junior bartenders on cocktail preparation and customer service standards..
  • Coordinated special events, creating tailored beverage packages for weddings and conferences.
  • Maintained cleanliness and organization of bar area, adhering to industry best practices.

Cashier

BDR Pharmasave
09.2023 - 06.2024
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed cash register operations, ensuring balanced till at shift end.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of checkout area to enhance efficiency.

Key Holder

Tool Town
07.2022 - 07.2023
  • Assisted in daily store operations, ensuring efficient customer service and smooth cash handling.
  • Managed inventory levels, restocked merchandise, and organized displays to enhance product visibility.
  • Trained new staff on store policies, procedures, and customer engagement techniques for improved performance.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.


Supervisor

Tim Hortons
09.2011 - 07.2022
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on best practices and operational procedures.t.
  • Coordinated inventory management, ensuring optimal stock levels and accurate records.
  • Implemented training programs that improved team productivity and engagement.
  • Resolved operational issues promptly to maintain continuous workflow and service delivery.

Education

High School Diploma -

Ecole Secondaire Catholique
Timmins, ON

Skills

  • Bilingual (French and English)
  • Workplace safety
  • Sanitation standards
  • Customer service
  • Highly reliable
  • Outgoing personality
  • Customer service expertise

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

Smart Serve

Timeline

Managing Bartender

Super 8 Hotel
09.2024 - 01.2026

Cashier

BDR Pharmasave
09.2023 - 06.2024

Key Holder

Tool Town
07.2022 - 07.2023

Supervisor

Tim Hortons
09.2011 - 07.2022

High School Diploma -

Ecole Secondaire Catholique