Samantha Berdahl
Huntington Beach,CA
Summary
Motivated Development and Operational Manager with keen knowledge in marketing and business development principles. Experienced in retail and office operations with strong leadership skills. Offering collaborative abilities to optimize overall store sales and team goals.
Overview
7
7
years of professional experience
Work History
Retail Area Manager
Hugo Boss
City of Los Angeles, CA
07.2019 - Current
- Manage 4 locations in the Orange County and Los Angeles area.
- Hire, train and develop employees for various positions.
- Ensure company policies, procedures, merchandise standards and sales plans are being executed.
- Monitor and analyze business trends across all doors.
- Develop and implement plans to maximize sales and meet or exceed goals within plan for all Key Performance Indicators including sales and payroll.
- Manage and control all inventory levels
Assistant Manager
Woodies Auto Body
Bellflower, CA
10.2016 - 07.2019
- Generated repeat business through exceptional customer service and responded rapidly to customers, attorneys and insurance companies concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies proven on Yelp.
Parade Support Driver
The Walt Disney Company
Anaheim, CA
08.2015 - 09.2016
- Performed themed sets and shows
- Navigated through large crowds to sign autographs or pose for pictures at guest request.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Worked flexible hours across night, weekend and holiday shifts.
Education
Associate of Business Administration -
Goldenwest College
Huntington Beach, CAHigh School Diploma -
La Serna High School
Whittier, CA06.2012
Skills
- Hiring and Onboarding
- Inventory Accuracy
- Closing Procedures
- Cash Register Operations
- Operational Planning
- Persuasive Negotiations
- Motivational Leadership
- People Management
- Money Handling
- Staff Meetings
- Merchandising Operations
- Sales Growth
Accomplishments
Awarded "Top Newcomer Manager" of 2022 at the Annual Hugo Boss Conference
Timeline
Retail Area Manager
Hugo Boss
07.2019 - Current
Assistant Manager
Woodies Auto Body
10.2016 - 07.2019
Parade Support Driver
The Walt Disney Company
08.2015 - 09.2016
Associate of Business Administration -
Goldenwest College
High School Diploma -
La Serna High School
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