Haley Vinson
Huntington Beach,CA
Summary
Client-focused professional with 8 years of experience delivering outstanding service in fast-paced, client-driven environments. Adept at creating memorable experiences that drive customer loyalty and retention, with a strong commitment to exceeding expectations. Passionate about providing exceptional service, working collaboratively with teams, and contributing to a positive brand image.
Overview
8
8
years of professional experience
Work History
Hairstylist
The Chemistry Salon
Huntington Beach, CA
10.2018 - Current
- Conduct in-depth consultations to understand client needs and preferences, offering expert advice on haircuts, color, and styling techniques that suits individual lifestyles and beauty goals.
- Build long-term client relationships by providing consistent, tailored services and creating a welcoming, high-end atmosphere. Maintain a loyal clientele through exceptional service, follow-up, and attention to detail.
- Educate clients on premium haircare products and tools that complement their services, driving product sales and contributing to overall salon revenue while maintaining the integrity of the luxury experience.
- Consistently receive positive feedback from clients via Instagram and Yelp that increased client retention.
- Train new stylists in the art of delivering luxury service standards, including consultation techniques and client relationship building.
Sales Associate
Tilly's Clothing Store
Huntington Beach, CA
01.2017 - 10.2018
- Maintained in-depth knowledge of the store's product offerings, ensuring clients were well-informed on new arrivals and promotions to maximize sales opportunities.
- Proactively upsold and cross-sold complementary products to enhance customer satisfaction and increase average transaction value, consistently contributing to store-wide sales growth.
- Assisted in creating visually appealing displays and ensuring the store was organized and well-stocked, contributing to an inviting shopping environment that attracted customers.
Education
Cosmetologists License - Cosmetology
Fullerton College
Fullerton09-2018
Skills
- Anticipating client needs and providing a personalized experience
- Building and maintaining long-term client relationships
- Handling high-end clientele with professionalism and discretion
- Recommending and promoting luxury products based on customer needs
Timeline
Hairstylist
The Chemistry Salon
10.2018 - Current
Sales Associate
Tilly's Clothing Store
01.2017 - 10.2018
Cosmetologists License - Cosmetology
Fullerton College
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